People Adviser

Baxterstorey; Greater London; On-site; GBP 40,000 - 44,000; Full time

Benefits offered by this job

28 Days holiday including bank holiday

Birthday off

Volunteer days

Grandparent leave

Enhanced maternity leave

Second carer leave

Wedding/commitment day leave

Free meals on shift

Training and development opportunities

Apprenticeships opportunities

Pension and life insurance

Perkbox discounts

Wellbeing hub

Employee assistance programme

Cycle to work scheme

Job summary

BaxterStorey is seeking a proactive People Adviser to support managers and teams on the London contract. You will guide the employee lifecycle from recruitment to retention, building trusted relationships and practical support across senior stakeholders.

Join a collaborative, inclusive environment with opportunities to develop your HR expertise and contribute to a high-performing workplace.

Qualifications

• Proven experience in people management, preferably in a similar role or industry.
• Qualifications in Human Resources such as CIPD Certification
• Microsoft Office applications including SharePoint, Forms, OneDrive, Outlook
• In-depth knowledge of HR policies, employment laws, and best practices
• Strong problem-solving and conflict resolution abilities
• Ability to multitask, prioritise, and manage time effectively
• Confidentiality concerning any sensitive data and employee records
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment
• Ability to create professional and impactful client presentaions
• Be honest and trustworthy
• Flexible and adaptable to change
• Possess cultural awareness and sensitivity
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Responsibilities

• Lead the One Team approach for the contract in regard to People, working alongside wider WSH People Teams.
• Work collaboratively with the Heads of People across BaxterStorey, Benugo and Portico, providing practical people support and guidance to managers and employees across the contract.
• Build strong relationships with colleagues and stakeholders, participating in bi-weekly calls and monthly WSH meetings to support consistency and alignment in people practices, benefits and employee support across all three businesses.
• Support and coordinate the delivery of people initiatives and activities on site, working with relevant specialist teams including, but not limited to: Employment Law / Employee Relations; Learning and Development; Equity, Diversity and Inclusion; Wellbeing and Mental Health; Resourcing; ESG; Finance.
• Provide practical advice and guidance to managers throughout the employee lifecycle, including attraction, recruitment, onboarding, learning and development, recognition, engagement, performance management, employee relations and retention.

Skills

People management

Communication

Leadership

Organisational skills

Discretion

Relationship building

Education

CIPD Certification

Tools

Microsoft Office

SharePoint

Outlook

Forms

OneDrive

Job description

• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for people and creating a positive employee experience? Are you someone who builds trusted relationships, enjoys supporting others and thrives in a fast-paced environment? If so, this could be the role for you.

At BaxterStorey, we believe our people are at the heart of everything we do, which is why we’re looking for a

People Adviser who can provide practical, approachable and trusted support to our managers and teams.

You’ll play an important role in bringing our People Plan to life, supporting colleagues throughout the employee journey, from recruitment and onboarding through to development, engagement, employee relations and retention. You’ll build strong relationships, offer sound advice and work collaboratively with our wider People teams to help create an inclusive, engaged and high-performing workplace.

In return, you’ll join an environment where collaboration, development and diversity are genuinely valued, with opportunities to grow your knowledge and make a real difference to the people around you.

If you’re a passionate people professional who is approachable, organised and confident building relationships at every level,

we’d love to hear from you.

Job Description

As a People Adviser, you will partner with the Account Director and senior teams across the contract, providing hands-on guidance and support to bring the WSH People Plan to life, creating a positive people experience and supporting the continued growth in the business. Your role is crucial in aligning team objectives with organizational goals and ensuring that employees are engaged, motivated, and equipped with the necessary resources to succeed. The People Advisor plays a pivotal role in creating a high-performing team and fostering a culture of collaboration and continuous improvement.

• Lead the One Team approach for the contract in regard to People, working alongside wider WSH People Teams.
• Work collaboratively with the Heads of People across BaxterStorey, Benugo and Portico, providing practical people support and guidance to managers and employees across the contract.
• Build strong relationships with colleagues and stakeholders, participating in bi-weekly calls and monthly WSH meetings to support consistency and alignment in people practices, benefits and employee support across all three businesses.
• Support and coordinate the delivery of people initiatives and activities on site, working with relevant specialist teams including, but not limited to:
• Employment Law / Employee Relations
• Learning and Development
• Equity, Diversity and Inclusion
• Wellbeing and Mental Health
• Resourcing
• ESG
• Finance
• Provide practical advice and guidance to managers throughout the employee lifecycle, including attraction, recruitment, onboarding, learning and development, recognition, engagement, performance management, employee relations and retention.

Qualifications

• Proven experience in people management, preferably in a similar role or industry
• Qualifications in Human Resources such as CIPD Certification
• Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc
• In-depth knowledge of HR policies, employment laws, and best practices
• Strong problem-solving and conflict resolution abilities
• Ability to multitask, prioritise, and manage time effectively
• Confidentiality concerning any sensitive data and employee records
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment
• Ability to create professional and impactful client apresentaions
• Be honest and trustworthy
• Flexible and adaptable to change
• Possess cultural awareness and sensitivity
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ’set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

People Adviser

Company: Baxterstorey Salary: £44,000 to £44,000 a year Hours: Full-time Location: London, WC1V 7HD Job type: Permanent Posting date: 19 Oct 2026 Closing date: 18 Nov 2026

Summary

Company Description

Title: People Adviser

Location: Central London

Salary: £40 to £44k

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carerleave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for people and creating a positive employee experience? Are you someone who builds trusted relationships, enjoys supporting others and thrives in a fast-paced environment? If so, this could be the role for you.

At BaxterStorey, we believe our people are at the heart of everything we do, which is why we’re looking for a

People Adviser who can provide practical, approachable and trusted support to our managers and teams.

You’ll play an important role in bringing our People Plan to life, supporting colleagues throughout the employee journey, from recruitment and onboarding through to development, engagement, employee relations and retention. You’ll build strong relationships, offer sound advice and work collaboratively with our wider People teams to help create an inclusive, engaged and high-performing workplace.

In return, you’ll join an environment where collaboration, development and diversity are genuinely valued, with opportunities to grow your knowledge and make a real difference to the people around you.

If you’re a passionate people professional who is approachable, organised and confident building relationships at every level,

we’d love to hear from you.

Job Description

As a People Adviser, you will partner with the Account Director and senior teams across the contract, providing hands-on guidance and support to bring the WSH People Plan to life, creating a positive people experience and supporting the continued growth in the business. Your role is crucial in aligning team objectives with organizational goals and ensuring that employees are engaged, motivated, and equipped with the necessary resources to succeed. The People Advisor plays a pivotal role in creating a high-performing team and fostering a culture of collaboration and continuous improvement.

• Lead the One Team approach for the contract in regard to People, working alongside wider WSH People Teams.
• Work collaboratively with the Heads of People across BaxterStorey, Benugo and Portico, providing practical people support and guidance to managers and employees across the contract.
• Build strong relationships with colleagues and stakeholders, participating in bi-weekly calls and monthly WSH meetings to support consistency and alignment in people practices, benefits and employee support across all three businesses.
• Support and coordinate the delivery of people initiatives and activities on site, working with relevant specialist teams including, but not limited to:
• Employment Law / Employee Relations
• Learning and Development
• Equity, Diversity and Inclusion
• Wellbeing and Mental Health
• Resourcing
• ESG
• Finance
• Provide practical advice and guidance to managers throughout the employee lifecycle, including attraction, recruitment, onboarding, learning and development, recognition, engagement, performance management, employee relations and retention.

Qualifications

• Proven experience in people management, preferably in a similar role or industry

Desirable:

• Qualifications in Human Resources such as CIPD Certification

Essential:

• Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc
• In-depth knowledge of HR policies, employment laws, and best practices
• Strong problem-solving and conflict resolution abilities
• Ability to multitask, prioritise, and manage time effectively
• Confidentiality concerning any sensitive data and employee records
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organisation
• Demonstrated ability to adapt to changing priorities and work in a fast-paced environment
• Ability to create professional and impactful client apresentaions
• Be honest and trustworthy
• Flexible and adaptable to change
• Possess cultural awareness and sensitivity
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ’set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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