Pensions Team Leader

Alexander Lloyd; North East; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate leader to transform their pensions team in a hybrid working environment. This pivotal role focuses on ensuring compliance with pensions legislation while delivering exceptional service. You will lead a dedicated team, fostering development and maintaining high standards of service delivery. The position offers a competitive benefits package, including a performance bonus, generous parental leave, and a career average pension scheme. If you are driven by a commitment to excellence and enjoy collaborating with others, this opportunity is perfect for you.

Benefits

Performance Bonus

Career Average Pension Scheme

Extended Paternity & Maternity Leave

Electric Car Scheme

Private Medical Cover

Qualifications

• Strong background in pensions, especially Defined Benefit administration.
• Experience in people management is desirable but not essential.

Responsibilities

• Lead and develop a team of pension administrators.
• Ensure compliance with pensions legislation and high service standards.
• Monitor team performance and implement best practices.

Skills

Pensions Industry Knowledge

People Management

Coaching and Mentoring

Interpersonal Skills

Communication Skills

Job description

Alexander Lloyd are looking for a passionate and driven individual to lead and develop a transforming pensions team and a hybrid working model for the clients Darlington office. In this pivotal role, you'll be responsible for ensuring the team adheres to internal procedures, complies with all relevant pensions legislation and regulations, and consistently delivers a high-quality service. Your leadership will be key to achieving our business goals and ensuring we provide a first-class customer experience.

Key Responsibilities

1. Lead, motivate, and develop a team of pension administrators.
2. Ensure accurate calculation and timely payment of pensions.
3. Maintain high standards of service delivery and compliance.
4. Monitor and support the team's performance, providing opportunities for learning and development.
5. Implement best practices and incorporate client feedback to continuously improve processes.
6. Collaborate across departments and adapt to changing priorities as needed.

About You

1. Strong background in the pensions industry, with extensive knowledge of Defined Benefit (DB) administration.
2. Previous experience in people management is highly desirable, though not essential.
3. Skilled at coaching, mentoring, and supporting team development.
4. Comfortable working to tight deadlines and adjusting priorities quickly and effectively.
5. Excellent interpersonal and communication skills with a collaborative mindset.
6. Passionate about delivering great service and fostering strong working relationships.

The benefits package is almost second to none! Alongside a performance Bonus you will also receive a Career Average Pension Scheme, extended Paternity & Maternity leave pay, Electric car scheme for all employees & Private medical cover.

Please quote 51468 when calling Aaron at Alexander Lloyd.