Pensions Projects Team Leader

WTW; Redhill; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Group income protection

Hybrid working options

Volunteer day

Electric vehicle car scheme

Share scheme

Cycle-to-work programme

Dental cover

Optical cover

Critical illness protection

Job summary

WTW is seeking a Pensions Projects Team Leader for our Redhill office, offering hybrid working. Lead BAU projects of varying size, ensuring timely, cost-aware delivery while building expert knowledge across DB/DC schemes.

You will manage a team, mentor colleagues, and maintain strong client relationships, driving efficiency and continuous improvement through standard procedures and automation.

Qualifications

• Demonstrable track record in dealing with DB or DC occupational schemes and pensions projects.
• Experience managing a team or mentoring within a pensions administration environment.
• Strong written and verbal interpersonal communication.
• Strong time management and ability to prioritise tasks.
• Computer literate, including familiarity with Excel.
• Progression in PMI qualification desirable.

Responsibilities

• Plan, control and monitor BAU projects and meet deadlines.
• Build and maintain technical, procedural and client knowledge.
• Improve operational efficiency and reduce costs through automation and standard procedures.
• Oversee change control processes and ensure delivery to time and cost.
• Identify offshore opportunities and manage transition and quality control.
• Be the principal contact with the client or administration team and develop relationships.
• Coach, mentor and drive team training and performance.
• Create a positive working environment with your team and the business.

Skills

Pensions projects experience

Team leadership

Interpersonal communication

Time management

Excel familiarity

Job description

Are you a proactive and results-oriented professional with strong people management skills? Join us as a Pensions Projects Team Leader in our Redhill office working hybrid.

The Role

• Plan, control and monitor BAU projects, large and small, and ensure reports are produced within agreed deadlines.
• Build and maintain technical, procedural and client knowledge through experience and be a point of reference on technical issues and project related queries.
• Work with the Administration Manager and team to improve operational efficiency and reduce costs e.g. automation, development and continued use of standard procedures.
• Oversee and contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost. Including effort relating to testing and progression of the change to the live environment.
• Identify offshore opportunities, manage transition and quality control delivery.
• On an on-going basis be the principle contact with the client or relevant administration team, maintaining and developing all working relationships.
• Coach, mentor and drive colleague training, development and team performance.
• Work with your team and the business to create a positive working environment.

What you’ll bring

• Demonstrable track record in dealing with DB or DC occupational schemes and experience working with Pensions Projects is essential
• Prior experience of managing a team or experience of mentoring / training within a pensions administration environment, would be beneficial.
• Interpersonal skills to include excellent written and verbal communication.
• Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
• Computer literate, including familiarity with excel.
• Take pride in your work with accuracy and adherence to a high level of quality being paramount.
• Progression in PMI qualification desirable.

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits for you.

Equal Opportunity Employer

We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.