Pensions Project Manager - Governance Team

DHL; Bedford; Hybrid; Confidential; Full time

Benefits offered by this job

Flexible hybrid working

Competitive compensation and benefits

Job summary

DHL Group is seeking an Associate Pensions Executive to join the UK Pensions team. The role focuses on governance, audit, and risk, supporting the Trustee Board and committees while maintaining high governance standards across the UK Pension Plan.

You will work closely with the Pensions Governance, Audit and Risk Manager and the wider Governance team on governance projects, data management, and member communications. Hybrid working is offered with opportunities for professional development.

Qualifications

• 5 years+ experience in a similar role.
• Ability to implement changes to calculations and benefits with system providers.
• Maths and English at GCSE/O-Level grade C or above.
• Progress towards CPC/RPC qualification.

Responsibilities

• Support governance of the Group’s UK Pension Plan and life assurance arrangements (DB and DC).
• Lead governance projects and risk management activities within the team.
• Deliver the Pensions Dashboard and maintain its ongoing functionality.
• Maintain Trustee Data Management Plan and oversee data audits.
• Provide governance oversight for systems changes and IT maintenance.
• Collaborate with cyber risk advisers to ensure third-party reviews are completed.
• Support annual benefit statements and development of member website and app.
• Be the subject matter expert for members’ benefit and data requirements.

Skills

Governance knowledge

Pensions experience

Project management

Data management

Cyber risk awareness

Education

GCSE English

GCSE Maths

CPC/RPC (in progress)

Tools

Pension administration software

Job description

At DHL Group, we don't just deliver parcels—we connect people and improve lives. As the world's leading logistics company, with over 600,000 employees across more than 220 countries and territories, we are driven by a shared purpose and a commitment to excellence, innovation and collaboration.

We're looking for an Associate Pensions Executive to join our UK Pensions team. This is an exciting opportunity for someone with experience in pensions, employee benefits or governance who is looking to further develop their expertise in governance, audit and risk management. Working closely with the Pensions Governance, Audit and Risk Manager and the wider Governance team, you'll play an important role in ensuring the effective operation of the Trustee Board and its committees while helping to maintain the highest standards of governance across the UK Pension Plan.

What You Will Be Doing

• To support the Pensions Governance Team with its governance of the Group’s UK pensions and life assurance arrangements (both DB and DC – combined assets under management of £5.7bn and c.170,000 members) by
• supporting key governance projects and risk management activities.
• Participate in design and ensure implementation of project management strategy to successfully manage and deliver projects meeting the cost, timescale and quality parameters in line with overall objectives and needs, Trustee and Group guidelines and policies.
• Responsible for monitoring developments in the pensions industry and, where relevant, implementing changes to processes and communicating these to the team.
• Reports to the Head of Trustee Governance.

Your Tasks

• Assisting the Head of Trustee Governance by delivering best-in-class governance services for the Group’s UK Pension Plan.
• Providing support to the Head of Trustee Governance and the Trustee Board in implementing annual business plan and strategic business plan.
• Taking a lead role in any projects relating to the Administration of the Plan including those involving benefits calculations and member data (for example, GMP equalization / conversion).
• Supporting the relevant working groups with their oversight of the project delivery and their challenge of budgets proposals and monitoring the agreed budgets (such budgets could be as high as £5m).
• Taking the lead on the delivery of the Pensions Dashboard and its ongoing maintenance on behalf of the Trustee.
• Working on ad-hoc projects as determined by Head of Trustee Governance.
• Taking responsibility for maintaining the Trustee’s Data Management Plan, including the management, monitoring and where appropriate, rectification of member data. Overseeing any data audits (regular and adhoc) and taking responsibility for agreeing the contractual terms with the Pensions Operations Committee (POC) and stakeholder management of the contracts on behalf of the POC.
• Providing support and governance oversight with any systems changes and IT Maintenance. Ensuring the appropriate controls and process are in place and are regularly tested.
• Working with the Trustee’s cyber risk management advisers to ensure cyber security reviews of third parties are completed, and actions / recommendations are followed up to a satisfactory outcome.
• Taking responsibility for the maintenance and testing of the Trustee’s Business Continuity Plan (BCP) and Incident Response Plan (IRP) and for ensuring the Trustee’s advisers and suppliers have appropriate BCPs and IRPs in place.
• Taking a lead role in supporting the production of the members’ annual benefit statements and the development of the member’s website and APP and ensuring they are legally compliant.
• Being the subject matter expert for the Governance Team for knowledge of members’ benefit and data requirements.

What We Are Looking For

• 5 years+ experience within similar role (preferred)
• Proven ability to deliver changes to calculations and benefits with system providers
• Maths and English at GCSE/O-Level grade C or above
• Progress towards relevant professional qualification, CPC/RPC

Why join DHL Group?

At DHL Group, you'll become part of a truly global organization where your contribution matters. We believe in developing our people and creating opportunities to grow professionally while working in a collaborative, inclusive and supportive environment.

We offer:

• The opportunity to work for the world's leading logistics company.
• A collaborative international environment with exposure to senior stakeholders.
• Flexible hybrid working.
• Ongoing learning and professional development opportunities.
• Competitive compensation and benefits.
• A culture built on respect, teamwork and continuous improvement.

If you're looking for a role where you can develop your career in pensions governance while making a real impact within a global organization, we'd love to hear from you.

Join DHL Group and help us continue Connecting People. Improving Lives.