Pensions Associate (Operations)

TN United Kingdom; Bristol; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a meticulous Pensions Associate to join their operations team in Bristol. This role offers the opportunity to make a meaningful impact by ensuring accurate casework management and providing exceptional support to scheme members. You will collaborate closely with the administration team, handling various tasks including data amendments and member correspondence. With a focus on maintaining high service standards and effective communication, this position is perfect for someone who thrives in a team-oriented environment. Enjoy a competitive salary and a range of benefits that promote work-life balance and personal growth.

Benefits

25 days holiday plus bank holidays

Defined contribution pension scheme

Life insurance

Income protection

Health cash plan

Volunteering days

Employee Stock Purchase plan

Discounted gym membership

Season ticket loan

Emergency back-up family care

Qualifications

• Proven experience in administration is advantageous.
• Strong prioritization skills to meet deadlines efficiently.

Responsibilities

• Carry out administration tasks in accordance with company policies.
• Liaise with scheme members to provide outstanding support.

Skills

Data Processing

Communication Skills

Team Collaboration

Prioritization Skills

Education

Experience in Administration

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Pensions Associate (Operations), Bristol

Client:

Location: Bristol, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

99df18350314

Job Views:

108

Posted:

11.04.2025

Expiry Date:

26.05.2025

Job Description:

Overview

Are you ready to make a meaningful impact in the field of pensions operations? We are seeking a highly organized and meticulous individual to join our team as a Pensions Associate (Operations). In this role, you will be responsible for reviewing and logging casework in a timely manner, ensuring that all information received is complete before passing it to the administration team for processing. You will be assigned cases that include data amendments and general correspondence. Working closely with the administration team, you will ensure that casework is handled accurately and promptly. Your dedication and vigilance will ensure the highest level of service to each scheme member.

How you'll make an impact:

1. Carrying out administration tasks in a timely manner and in accordance with internal processes while adhering strictly to company policies and governing regulations.
2. Managing your workload effectively, ensuring all cases are peer-reviewed to maintain flawless service standards.
3. Liaising with scheme members through various channels, including email, letter, or telephone, to provide outstanding support and communication.
4. Preparing member correspondence and inputting data accurately into client reports.
5. Collaborating with team members and building relationships with supporting teams to successfully implement solutions.
6. Providing support to team members and assisting the Team Leader as needed to ensure the smooth operation of the team.
7. Engaging actively and being visible with team members and the Team Leader throughout the day to promote a collaborative environment.
8. Assisting the administration team where necessary to ensure all tasks are completed to the highest standard.

About You:

1. Proven experience in administration is advantageous.
2. Outstanding capability to process, collect, and input data with precision and accuracy.
3. Strong prioritization skills to meet deadlines and disclosure requirements efficiently.
4. Excellent communication skills, with the ability to answer queries by telephone, letter, and email clearly and professionally.
5. Demonstrated ability to work effectively as part of a team, contributing to a collaborative and encouraging environment.
6. Proficiency in Microsoft Office, ensuring you can keep up in a fast-paced workplace that relies on technology.
7. Eligible to work in the UK.

Compensation and benefits:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

1. Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
2. Defined contribution pension scheme, which Gallagher will also contribute to.
3. Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
4. Income protection, we’ll cover up to 50% of your annual income, with options to top up.
5. Health cash plan or Private medical insurance.
6. Other benefits include:
1. Three fully paid volunteering days per year.
2. Employee Stock Purchase plan, offering company shares at a discount.
3. Share incentive plan, HMRC approved, tax effective, stock purchase plan.
4. Critical illness cover.
5. Discounted gym membership, with over 3,000 gyms nationally.
6. Season ticket loan.
7. Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
8. Emergency back-up family care.
9. And many more…