Pensions Apprentice

University Hospitals Birmingham NHS Foundation Trust; Birmingham; On-site; GBP 18,000 - 21,000; Part time

Job summary

University Hospitals Birmingham NHS Foundation Trust is recruiting an enthusiastic Apprentice Pensions Officer to join the Pensions Team at Five Ways. You will support a section of pension members, providing subject matter expertise on the NHS Pension Scheme, prioritising workloads to meet deadlines.

Good communication, IT literacy (Word/Excel/Outlook) and a willingness to learn are essential. NHS pensions knowledge is advantageous; full training will be provided, with a strong focus on

Qualifications

• Must not already have a qualification in the specific apprenticeship standard.
• Must have resided in the UK for 3 years; visa must cover the duration of the apprenticeship.
• NHS Pensions experience is desirable but not essential; training will be provided.
• Organised and efficient, able to prioritise own workload and meet deadlines.
• Excellent communication with a calm, friendly telephone manner.
• Ability to understand complex legislation and best practice in pensions.
• Solid IT skills: Word, Excel and Outlook are essential.

Responsibilities

• Look after an allocated section of NHS pension members and provide subject matter expertise on the NHS Pension Scheme.
• Process payroll systems and view/amend pension records; manage input and checks of pension data.
• Perform basic and complex pension calculations and handle sensitive information securely.
• Ensure pensions work complies with Audit and Standing Financial Instructions.
• Support delivery of efficient, high-quality pension services to Trust staff and other NHS Trusts.

Skills

Communication skills

IT literacy (Word/Excel/Outlook)

Legislation understanding

Deadline management

Empathy

Education

No prior apprenticeship qualification in this standard

Tools

Word

Excel

Outlook

Job description

University Hospitals Birmingham are recruiting for an enthusiastic and hardworking Apprentice Pensions Officer to join their fantastic Pensions Team based in Five Ways., As a Pensions Officer you will be allocated a section of pension members that you will look after, supporting them by providing subject matter expertise on the NHS Pension Scheme. You will work with the team to ensure an efficient and exceptional delivery of the service., You will be expected to prioritise your own workload to ensure timely completion meeting strict deadlines. Using the systems for processing the payroll and viewing/amending pension records, you would be responsible for the managing and preparation, input and checking of an allocated section of NHS Trusts. This will involve basic and complicated calculations and include the provision and receipt of sensitive and critical information.

Relating terms and conditions of service to the Pension environment e.g. Agenda for Change, Trust policies, Local agreements and Statutory legislation.

Providing and receiving complex or sensitive information using developed interpersonal and communication skills and carrying out the job with empathy.

Ensuring work relating to pensions meets Audit and Standing Financial Instructions

Candidates must not already have a qualification in the specific apprenticeship standard. They must have resided in the UK for 3 years, if they are on a VISA, the VISA must cover the duration of the apprenticeship.

Previous NHS Pensions experience is desirable but not essential, we can teach all you need to know...just be a sponge as there is a lot to take in!

You will however be an organised and efficient person who is used to working to deadlines; able to prioritise your own workload, ensuring all tasks are completed on time. You will need to have excellent communication skills with a calming and pleasant telephone manner. The ability to understand complex legislation, and a sound knowledge of IT packages such as Word, Excel and Outlook are essential.

Above all you will be enthusiastic and hardworking.

The 20 staff that make up our Pensions Department provide a pension service to the 26,000 staff at UHB and for 25 other NHS Trusts, meaning we provide a service to 130,000+ NHS Pension members!

We work together to support each other, providing on-going training and development. We actively encourage our staff to develop their skills and progress. We encourage our team to be motivated, dedicated and hard-working.

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.