Pensions Administrator — Hybrid, Training & Growth

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

Cyngor Caerdydd/Cardiff Council is looking for an enthusiastic Pensions Assistant to join the Pensions Administration Team. This entry-level role focuses on providing a high-quality service to over 45,000 pension scheme members, including administration tasks and customer communication.

While pensions experience is not required, good administrative skills and a commitment to customer services are essential. Full training and support for further qualifications will be provided. Once training is complete, hybrid working will be available.

Qualifications

• Willingness to learn about Pensions Administration.
• Enjoy working with figures.
• Capability to use computer systems.

Responsibilities

• Assist with the day-to-day administration of the Local Government Pension Scheme.
• Communicate with customers and external organisations.
• Help members joining the pension scheme.

Skills

Good administrative skills

Strong commitment to customer service

Ability to prioritise workloads

Clear communication skills

Attention to detail

Tools

Microsoft applications

Job description

Cyngor Caerdydd/Cardiff Council is looking for an enthusiastic Pensions Assistant to join the Pensions Administration Team. This entry-level role focuses on providing a high-quality service to over 45,000 pension scheme members, including administration tasks and customer communication.

While pensions experience is not required, good administrative skills and a commitment to customer services are essential. Full training and support for further qualifications will be provided. Once training is complete, hybrid working will be available.