Pensions Administrator

Gallagher; Manchester; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Minimum of 25 days holiday

Defined contribution pension scheme

Life insurance options

Income protection cover

Health cash plan or private medical insurance

Volunteering days

Employee Stock Purchase plan

Discounted gym membership

Discounted gym membership

Season ticket loan

Job summary

A leading benefits firm in Manchester is seeking a highly organized Pensions Administrator to manage occupational pension schemes, including DB, DC, and Hybrid pensions. The successful candidate will handle all aspects of pension administration, ensuring accuracy and compliance with regulations. Key responsibilities include preparing correspondence and client reports, liaising with members, and supporting team workings. Ideal candidates will be studying towards a relevant qualification and possess strong analytical and communication skills.

Qualifications

• Excellent communication skills to answer queries.
• Ability to manage workload and deadlines.
• Strong analytical skills with a logical approach.

Responsibilities

• Administer a portfolio of occupational pension schemes.
• Carry out pension administration tasks and calculations.
• Prepare member correspondence and client reports.
• Liaise with scheme members via multiple channels.

Skills

Attention to detail

Analytical skills

Communication skills

Proficiency in Microsoft Office

Education

Studying towards CPC qualification

Job description

Overview

Introduction At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work, think of Gallagher.

Overview

As a Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes. This could be a combination of DB, DC and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly. You’ll be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will also draft correspondence and reports, run pensioner payrolls and support the Client Executive team. You’ll approach each case with the same dedication and vigilance, providing the highest level of service to each scheme member.

Responsibilities

• Carrying out pension administration tasks and calculations accurately, in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations
• Managing your workload, taking into consideration time required for all cases to be peer reviewed
• Liaising with scheme members through a variety of channels including email, letter or telephone
• Preparing member correspondence and client reports
• Dealing with non-standard client/member queries
• Collaborating with team members and building relationships with supporting teams
• Providing support to team members and assisting the Team Leader as required, being visible with team members and the Team Leader throughout the day
• Assisting the Client Executive team where necessary

About You

• Willing to study/or studying towards the Pension Management Institute’s CPC qualification
• Analytical skills with a logical approach to problem solving
• Ability to process, collect and input data accurately
• Strong prioritisation skills to meet deadlines and disclosure requirements
• Excellent communication skills to answer queries by telephone, letter and email. Ability to work effectively as part of a team
• Proficiency in Microsoft Office

Compensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

Inclusion And Diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with [e-mail]. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Our commitment to providing reasonable accommodations remains in place for known physical or mental limitations of qualified individuals, unless the accommodation would impose an undue hardship.