Pensions Administrator

East Sussex County Council; Lewes; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

East Sussex County Council is seeking a Pensions Administrator to support the LGPS with accurate record-keeping, benefits processing, and stakeholder collaboration. The role offers a progression pathway from Level 1 to Level 2, with a blend of office and home working and a supportive team environment.

No prior pensions experience is required, and candidates who are numerate, customer-focused and eager to learn will be prioritised.

Qualifications

• Numerate and accurate in handling numbers.
• Customer-focused with good communication.
• Willingness to learn and develop in pensions administration.

Responsibilities

• Maintain accurate pension records for LGPS members.
• Process pension benefits and transactions.
• Interact with members, employers and stakeholders to deliver services.
• Ensure compliance with pension regulations and policy.
• Progress through a two-level career pathway with increasing responsibilities.

Skills

Numerate

Customer-focused

Keen to learn

Job description

Job Description

If you enjoy helping others, take pride in delivering excellent service, and have a sharp eye for detail, join us in making a real difference to our members' pension experience.

Job Description

If you enjoy helping others, take pride in delivering excellent service, and have a sharp eye for detail, join us in making a real difference to our members' pension experience.

This is an exciting opportunity to join an award-winning Pension Fund and build a rewarding career within a forward-thinking and supportive team. As a Pensions Administrator, you will help deliver LGPS services to over 87,000 members by maintaining accurate pension records, processing benefits and transactions, and working with members, employers and stakeholders. You will ensure compliance with pension regulations while developing your skills through a structured career progression pathway.

This is a career development role designed to support your professional growth. The position operates across two levels, enabling successful candidates to progress from Level 1 to Level 2 by demonstrating competence, accuracy and the ability to undertake increasingly complex work with minimal supervision.

Previous Pensions Experience Is Not Essential.

We are looking for individuals who:

• are numerate
• customer-focused
• keen to learn

Please download the Job Description and Person Specification for more information.

Interviews will be held via Microsoft Teams and are expected to take place within two weeks of the closing date. Shortlisted candidates will be contacted via email to arrange the interview, If you are unable to attend any of the proposed dates, please let us know and we will seek to accommodate an alternative where possible.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

We are committed to supporting a healthy work-life balance and offer a range of flexible working arrangements, including job sharing where appropriate. Following a comprehensive training and induction period, there will also be the opportunity for a combination of office and home working. We offer a supportive and inclusive workplace where colleagues are encouraged to share ideas, contribute to continuous improvement and celebrate success together. We are committed to helping our employees develop their skills and achieve their career aspirations. For those interested in further professional development, we can provide support towards obtaining a recognised pensions qualification. This will include some commitment to home study.

If you are looking for a challenging and rewarding career with opportunities to learn, develop and progress, we would be delighted to hear from you.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about the role, please contact Paul Punter, Head of Pensions Administration, on 07949 993485.

It's a really nice and supportive atmosphere here. Everyone is friendly, very approachable, very supportive of each other, and everyone wants everyone else to do well. Heather, Specialist Contract Manager

For a work that makes a difference choose East Sussex.

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) .

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.