Pension Administrator - New Business Team

Adecco; Sale; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Study support provided

Job summary

Adecco is seeking a Pension Administrator for the New Business Team in South Manchester. The role offers a permanent contract with office-based work during probation and a hybrid arrangement thereafter.

You will process new pension applications, onboard clients, and provide proactive customer support while ensuring data accuracy and regulatory compliance. This position suits someone with financial services experience and a meticulous, client-focused mindset.

Qualifications

• Finance or pensions knowledge desirable.
• Experience in administration within a financial institution.
• Strong data accuracy and regulatory awareness.

Responsibilities

• Process new pension business applications accurately and in line with regulatory standards.
• Collaborate with internal teams to onboard new clients and their pension schemes.
• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Maintain accurate records and documentation in the pension administration system.
• Assist in continuous improvement of processes within the New Business Team.
• Stay updated with industry changes and regulations to ensure compliance.

Skills

Attention to detail

Customer service

Communication skills

Initiative

Job description

Job Title: Pension Administrator - New Business Team
Location: South Manchester
Contract Type: Permanent
Fully office based during probation then hybrid.

Key Responsibilities

• Process new pension business applications efficiently, ensuring accuracy and compliance with regulatory standards.
• Collaborate with various internal teams to manage the onboarding of new clients and their pension schemes.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
• Maintain accurate records and documentation, ensuring data integrity within the pension administration system.
• Assist in the continuous improvement of processes and procedures within the New Business Team.
• Stay updated with industry changes and regulations to ensure compliance and best practises are followed.

What's in it for you?

• Opportunity to work with a reputable organisation that values professional development and growth.
• A supportive team environment where collaboration and innovation are encouraged.
• Competitive salary and comprehensive benefits package.
• Chance to make a meaningful impact in the lives of clients through effective pension management.
• Study support provided

Who is the ideal candidate?

• Previous experience in finance or pension administration within a financial institution.
• Strong attention to detail and the ability to work accurately under pressure.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• A proactive mindset, demonstrating initiative and the ability to adapt to changing priorities.
• Knowledge of pension regulations and compliance standards is highly desirable.

Why choose this role?

This is more than just a job; it is an opportunity to be part of a team that is dedicated to making a difference in the financial futures of individuals. The New Business Team plays a crucial role in the organisation's success, and your contributions will be valued and recognised.

Note: Only candidates who meet the specified criteria will be contacted. Thank you for your understanding.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.