Pension Administrator

JR United Kingdom; Basingstoke; Remote; GBP 28,000 - 40,000; Full time

Job summary

A leading UK pension firm seeks a Remote Pension Administrator to join their team. The role involves processing address changes, providing valuations, and handling member queries. Candidates should possess experience in pension administration and strong communication skills, along with a keen attention to detail and the ability to meet deadlines.

Qualifications

• Experience in pension administration, especially DB schemes.
• Strong numeracy and data entry skills required.
• Proficient in communication across multiple channels.

Responsibilities

• Process changes of address and provide valuations.
• Answer member queries within SLA targets.
• Identify and report risks, complaints, and breaches.

Skills

Numeracy

Data Inputting

Communication Skills

Attention to Detail

Quality Management

IT Skills

Tools

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

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One of the UK’s leading pension firms are looking to recruit a Remote Pension Administrator to join their team.

What you’ll be doing:

• Processing Change of Address etc
• Providing Valuations, Quotations and Projections
• General Policy Amendments / Corrections
• Answering member queries within the agreed SLA targets across multiple communication channels (including telephone).
• Identifying and reporting risks, complaints, and breaches immediately / within deadlines

Experience needed;

• Pension administration experience, particularly with DB pension schemes.
• Experience with calculations, payments and authorising work.
• Excellent numeracy and data inputting skills.
• Computer literate with experience using IT systems (Word, Outlook, Teams).
• Excellent accuracy, attention to detail and quality management skills.
• Strong communication skills, including written communication skills in a variety of communication channels.
• Ability to work under pressure and towards tight deadlines.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica Wiggins at BRUIN Financial.