Peer Supporter

CNTW NHS Foundation Trust; Wallsend; On-site; GBP 23,000 - 30,000; Full time

Job summary

CNTW NHS Foundation Trust is seeking a Peer Supporter for the North Tyneside Recovery Partnership within the North Locality. The role focuses on supporting service users through recovery journeys and building resilience, drawing on personal lived experience in addictions and/or mental health.

The post involves working with a clinical team to provide compassionate, stigma-free support across services, including respiratory clinic pathways and engagement with service users and carers in their

Qualifications

• Role requires personal lived experience or caring for someone with addictions or mental health.
• Demonstrates ability to communicate effectively, build trusting relationships and work as part of a team.

Responsibilities

• Develop a therapeutic relationship with service users identified through screening tools; establish a clear point of contact and joint appointments with key worker.
• Initiate contact to inform service users of planned appointments and arrange attendance support.
• Provide support on the day of appointment.
• Support follow-up, referrals and additional appointments as needed.
• Work as part of the MDT.
• Support physical health pathway with phlebotomy training and ECGs.
• Obtain feedback from service users and contribute to service improvement (Your Voice).
• Record progress and concerns, maintaining confidentiality and security.
• Set up service user forums to promote service improvement and external health-related groups.

Job description

An exciting opportunity has arisen in Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust's (CNTW) North Locality. The role will be for a Peer supporter for the North Tyneside Recovery Partnership. A Peer supporter will already have substantial experience working within a Peer Supporter Role.

The Peer Supporter role is a vital part of our plan to continually improve the service that we provide. The role is aimed at people with personal lived experience and/or experience of caring for someone, who has lived experience in addictions and/or mental health. The principal role of the post will be to support service users throughout their journey through our services, to establish greater control over their lives and decisions, and build resilience during their care and treatment.

This is a unique opportunity to work as part of a Clinical Team, utilising your personal experience to inspire people through their own recovery path. The role focuses on creating trusting relationships whilst supporting service users (and or carers) in their journey of recovery., You will be expected to support service users through our respiratory clinic pathway including:

Key responsibilities

• Develop a therapeutic relationship with those identified through screening tools, to ensure there is a clear point of contact, joint appointments with key worker
• Initiate contact with service users to ensure they are aware of their planned appointments, arrange any support needs required for attendance
• Support on the day of appointment
• Support any follow up, including that of ongoing referrals, additional appointments and support to appointments where appropriate
• To work as part of the MDT
• To support the physical health pathway with consideration for phlebotomy training and supporting of ECG's
• To obtain feedback from service users and feed this into the wider treatment system. To lead on Your Voice and form part of the triangle of care
• Recording progress and concerns, working in a manner which ensures confidentiality and security
• Set up service user forums to promote service improvement and change, led by service users
• Set up some health-related groups external to the core service, for example allotment groups, fishing groups, Gyms etc.

This will be a challenging, but rewarding role, working with people presenting with a range of addiction, mental health issues and risks. The post holder must have the ability to communicate where there are barriers and they must be able to work as part of a team. Be confident in working with people and demonstrate strong recovery values in, inspiring hope and empowerment in others.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

As an employee of CNTW, the wellbeing of all of our staff is vitally important. The post holder will have several avenues of support but should also feel confident in their own personal skills and abilities to draw upon their own resilience and strengths to sustain their own wellbeing throughout this role.