PEER SUPPORT WORKER - GREAT YARMOUTH

Together; Great Yarmouth; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Recruitment and Retention Allowance

Job summary

Together UK in Great Yarmouth is seeking a Peer Support Worker to use lived experience of mental health recovery to support others. You will build trusting relationships, deliver one-to-one and group-based peer support, and work with a multidisciplinary team to empower individuals to pursue recovery goals.

The role is permanent and involves shift work, with a base salary around £26k plus an allowance. You will be part of a service focused on inclusion, hope and empowerment within the local

Qualifications

• Personal lived experience of mental health challenges and recovery.
• Ability to build trusting relationships using empathy.
• Commitment to equality, inclusion and reducing stigma.

Responsibilities

• Deliver one-to-one and group-based peer support.
• Build trusting, authentic relationships with people accessing our services.
• Engage with a multidisciplinary team to support recovery goals.
• Promote choice, independence and self-management in service users.

Skills

Lived experience

Active listening

Communication skills

Empathy

Equality and inclusion

Tools

Microsoft Office

Job description

PEER SUPPORT WORKER - GREAT YARMOUTH

Application Deadline: 31 December 2026

Department: Operations

Employment Type: Permanent - Full Time

Location: NIHCSS Specialist Housing Related Support

Reporting To: Elizabeth Turner

Compensation: £24968.26 per annum (Basic Salary) plus £1066.65 per annum (Recruitment and Retention Allowance)

Description

£24968.26 per annum (Basic Salary) plus £1066.65 per annum (Recruitment and Retention Allowance)

£Basic Salary = £24,968.26 + £RRA 1,066.65 = £26,034.91 for 37.5 hour week.

Additional £72.85 for each sleep in shift covered

• no personal care
• permanent contract
• shift work

Do you have lived experience of mental health challenges, recovery and using mental health services?

Are you passionate about using your experience to inspire hope, empower others and demonstrate that recovery is possible?

Do you believe in working alongside people as equals, recognising their strengths and supporting them to achieve the things that matter most to them?

If so, we would love to hear from you.

At NIHCSS, we believe that lived experience is a powerful asset. By bringing together professional expertise and personal experience, we place co-production, inclusion and human connection at the heart of everything we do.

We are committed to creating services that are person centred, strengths based and focused on enabling people to live fulfilling lives within their communities.

Due to promotion of the current postholder, we are currently looking for a Peer Support Worker to join our dedicated team supporting people across Norwich and East Norfolk.

In this role, you will use your own experiences of recovery to build trusting and authentic relationships with people accessing our services.

Through empathy, active listening and shared understanding, you will support individuals to identify their strengths, build confidence, develop self-management skills and pursue their own personal recovery goals.

You will work alongside a specialist multidisciplinary team, with guidance and support from our Peer Support Co-ordinator, delivering both one-to-one and group-based peer support.

By sharing hope, fostering connection and promoting choice and independence, you will play a vital role in helping people shape their own recovery journey.

Key Responsibilities

• Personal lived experience of mental health challenges, recovery and accessing support services.
• A belief in people's ability to recover, grow and live meaningful lives.
• Excellent listening and communication skills.
• The ability to use your lived experience safely and appropriately to support others.
• A commitment to equality, inclusion and reducing stigma and discrimination.
• A compassionate, collaborative and strengths-based approach.

Skills, Knowledge & Expertise

• Personal lived experience of mental health distress/using mental health services
• An understanding of the difference between peer support and professional care in mental health
• Understanding the importance of leadership of those accessing the service and the benefits of peer support
• Knowledge and experience of supporting people individually or as part of groups to achieve goals relating to their mental and/or physical health
• Ability to draw on your own experiences of mental distress in an appropriate way
• Ability to establish and develop empathetic, service user led relationships based on mutual respect and trust
• Excellent communication skills and the ability to deal tactfully and sensitively with a range of people experiencing mental distress, including individuals who may be in crisis
• Ability to respond to individuals’ needs promptly, in a flexible, consistent and appropriate way
• Ability to develop, maintain and facilitate positive working relationships with individuals, staff, volunteers and health professionals
• Excellent IT skills including use of Microsoft Office, shared calendars and the internet
• Ability to manage a busy workload, work on own initiative, prioritise work, meet deadlines and make autonomous decisions where needed
• Willing and able to engage with IT systems, including a client record management system, on a daily basis and accurately and efficiently maintain appropriate records
• At least one year full-time equivalent experience of working in mental health, paid or unpaid