Peer Consultant

St Giles Trust; Knowsley; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Staff pension

Flexible working

Advice service

Counselling sessions

Life insurance

Season ticket loan

Employee perks programme

Eye care voucher

Job summary

St Giles Trust is seeking a Changing Futures Peer Consultant to ensure people with lived experience have a meaningful say in how services are designed and delivered. You will work with the Knowsley Changing Futures team and partner organisations to bring insights into discussions that affect lives.

You will build trusted relationships, gather views from communities, and support co-production to shape services. The role requires DBS disclosure and a commitment to equality and inclusion.

Qualifications

• Lived experience of multiple disadvantage is essential.
• Strong listening and empathetic communication style.
• Experience participating in groups, meetings or community activities.
• Good knowledge of Knowsley communities and local services.
• Understanding of co-production and why lived experience should influence decisions.
• Ability to work independently, manage time and use digital tools.

Responsibilities

• Build trusted relationships with people across Knowsley and help voices be heard.
• Gather views via conversations, focus groups, and community activities.
• Support co-production to shape services and decisions.
• Share lived experience perspectives in meetings with services and partners.
• Engage local groups to include diverse voices and ensure safe, inclusive contribution.
• Participate in reflective practice and safeguarding while maintaining confidentiality.

Skills

Active listening

Communication skills

Empathy

Group participation

Co-production knowledge

Confidentiality & safeguarding

Tools

Email & online meetings

Basic IT tools

Job description

This is an opportunity to turn lived experience into practical influence: helping partners understand what needs to change and ensuring that people’s insights inform better support. You’ll contribute to the wider St Giles Lived Experience Support Team through shared learning and reflection, working in a way that is empowering, supportive, creative, empathetic, inclusive and clear.

St Giles is looking for a Changing Futures Peer Consultant to help ensure that people experiencing multiple disadvantage have a meaningful say in the services and decisions that affect their lives. Working alongside the Knowsley Changing Futures team and partner organisations, you will bring people’s experiences, ideas and expertise into discussions about how support is designed, delivered and improved.

What you’ll do

• Build trusted relationships with people across Knowsley, listening to their experiences and helping their voices be heard.
• Gather views through conversations, focus groups, workshops and community engagement activities.
• Support co-production: bringing people with lived experience and professionals together to shape services and decisions.
• Share lived experience perspectives in meetings with local services and partner organisations, highlighting barriers and opportunities for improvement.
• Connect with local groups and networks to involve a wide range of voices and create safe, inclusive opportunities to contribute.
• Take part in reflective practice, peer learning and team discussions, while maintaining confidentiality, safeguarding and professional boundaries.

What you’ll bring

Your personal lived experience of multiple disadvantage is essential to this role. We’re also looking for:

• Strong listening and communication skills, with an empathetic, respectful approach to building relationships.
• Experience of taking part in groups, meetings, community activities or projects.
• A good understanding of Knowsley, its communities and local services, and the barriers people can face when accessing support.
• An understanding of co-production and why people with lived experience should influence decisions that affect them.
• Confidence using email, online meetings and basic IT tools, and the ability to organise your time and work independently when needed.
• A commitment to equality, diversity, inclusion, confidentiality, safeguarding and appropriate professional boundaries.

Successful applicants will require a BasicDBS Check.

In return, you can expect

• competitive salary
• generous leave allowance
• staff pension
• flexible working
• an advice and counselling service
• clinical therapist sessions
• life insurance (4 x annual salary)
• season ticket loan
• employee perks programme
• eye care voucher
• much more

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 24/Nov/2026