Armley PCN's Proactive Care Team is recruiting a healthcare assistant to support frail patients, mostly at home, across three GP practices. Work centres on frailty reviews, low-level clinical screening, falls assessments and care plan support, with delegated tasks such as phlebotomy and blood pressure checks. Hours can be full-time, part-time or compressed, with the chance to work across practices and community sites. Applicants need a full UK driving licence and either the two-day PCI care co-ordination course or a commitment to complete it.
What the job involves
- Carry out frailty reviews of housebound patients, mainly by home visit
- Support patients with mild to severe frailty to stay independent and access services
- Conduct low-level clinical screening and venepuncture as directed, where trained
- Carry out low-level falls assessments and advise on prevention, including equipment referrals
- Help formulate and review care plans that reflect patients' needs and wishes
- Recognise deterioration in health and refer promptly to the relevant professional
- Maintain frailty registers and prioritise visits with each practice
- Refer patients to local services and work with statutory, voluntary and independent organisations
- Identify social isolation and loneliness and signpost to community resources
- Keep patient records updated and record consultations on the correct template
- Help practices meet targets for frail and housebound patients
- On occasion, support practices with phlebotomy, BP monitoring, chaperoning and equipment sterilising
Qualifications
- GCSE Maths and English at grade C or above, or equivalent
- NVQ level 3 or equivalent experience in health and/or social care
- Evidence of continual professional development
- Completed a two-day PCI accredited care co-ordination course, or willing to complete one
Experience
- Working as a healthcare assistant or care co-ordinator, or in adult health and social care, learning support or public health
- Direct contact with people, families or carers, paid or voluntary
- Working within multi-professional teams
- Working with older or vulnerable people in line with best practice and legislation
Skills & knowledge
- Knowledge of how the NHS works, including primary care and PCNs
- Knowledge of policies on confidentiality, safeguarding and health and safety
- Understanding of the needs of older people, disabled adults and those with long-term conditions, including promoting independence
- Ability to record accurate clinical notes and follow clinical policy
- Strong organisational skills, including prioritising, time management and record keeping
Checks & eligibility
Other
- Communicate effectively, verbally and in writing
- Identify and manage risk when working with individuals
Nice to have
- Qualified in phlebotomy
- EMIS and SystmOne user skills
- Experience or training in personalised care and support planning
- Experience of data collection and using tools to measure the impact of services
- Ability to provide motivational coaching to support behavioural change