PCN Pharmacy Technician: Medicines Management

Medical Group; Plymouth; On-site; GBP 24,000 - 30,000; Full time

Job summary

Portsmouth South Coast Primary Care Network (PCN) is seeking a Pharmacy Technician to join the medicines management team across two GP practices. You will support the clinical pharmacist with safe supply of medications, maintain patient records, and handle repeat prescribing within clinical protocols.

Role involves audits, signposting patients to healthcare professionals, and contributing to governance and training. NHS experience preferred; inform Kerry Budd for informal discussions.

Qualifications

• Essential GCSE in Maths, English and science or equivalent.
• NVQ level 2 in pharmacy services or equivalent.
• Desirable NVQ level 3 (or working towards) in pharmacy services or equivalent.
• Evidence of working autonomously or as part of a team.

Responsibilities

• To work as part of a multi‑disciplinary team whilst in a supporting function to the clinical pharmacist and other clinicians and within agreed prescribing standard operating procedures.
• To support the clinical pharmacist as the PCN point of contact for all medicines related matters.
• To process repeat medication requests, including the conversion of acute requests to repeat medicines, changing quantities of medicines.
• To issue prescriptions in line with agreed clinical protocols and within your competency.
• To encourage cost‑effective prescribing throughout the PCN.
• To undertake medicines reconciliation post discharge and on other transfers of care.
• To update and maintain accurate and timely patient medication records on each practice clinical system, including advice given and action taken.
• To liaise with secondary and primary care colleagues to ensure correct medicines are continued following the transfer of care.
• To monitor practice adherence to the prescribing policy.
• To support virtual and remote models of consultation and support including e‑consultations, telehealth and telemedicine.
• To liaise with practices and implement and embed a robust repeat prescribing system for use across all practices.
• To support the clinical pharmacist in improving the quality and effectiveness of prescribing through clinical audit and education to improve performance against NICE standards, and clinical and prescribing guidance.
• To support the clinical pharmacist in producing a prescribing newsletter or bulletin on a quarterly basis.
• To ensure appropriate supervision of safe storage, rotation and disposal of vaccines and drugs.
• To apply infection‑control measures within the practice according to local and national guidelines.
• To identify and be proactive in your training needs and development and as agreed with the Clinical Pharmacist.
• To support in the delivery of enhanced services and other service requirements on behalf of the PCN.
• To participate in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near‑miss events.
• To actively signpost patients to the correct healthcare professional
• To undertake all mandatory training and induction programmes
• To contribute to and embrace the spectrum of clinical governance
• To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
• To contribute to public health campaigns (e.g. flu clinics) through advice or direct care
• To maintain a clean, tidy, effective working area at all times

Skills

Communication skills

IT skills

Time management

Organisational skills

Accountability

Education

GCSEs in Maths, English and Science

NVQ level 2 in pharmacy services

NVQ level 3 in pharmacy services (desirable)

Tools

SystmOne

Microsoft Word

Job description

Portsmouth South Coast Primary Care Network (PCN) is seeking a Pharmacy Technician to join the medicines management team across two GP practices. You will support the clinical pharmacist with safe supply of medications, maintain patient records, and handle repeat prescribing within clinical protocols.

Role involves audits, signposting patients to healthcare professionals, and contributing to governance and training. NHS experience preferred; inform Kerry Budd for informal discussions.