PCN Care Coordinator

Cheshire & Wirral Partnership NHS Foundation Trust; Ellesmere Port; On-site; GBP 18,000 - 23,000; Part time

Job summary

Cheshire & Wirral Partnership NHS Foundation Trust is seeking a 12-month fixed term Care Coordinator to join our Administration/Reception Team. The role is part time (28.5 hours per week) and covers Westminster Surgery and Old Hall Surgery, supporting population health initiatives and PCN service specifications through proactive patient coordination.

You will use GP practice systems (EMIS), identify cohorts, facilitate self-management education, connect patients with peer support, and coordinate

Qualifications

• Foundation degree or equivalent level qualification.
• Understanding NHS primary care processes.
• Ability to prepare concise communications.
• Experience coordinating projects in complex environments.
• Experience with data collection and monitoring.
• Strong collaboration across teams and partners.

Responsibilities

• Coordinate care across health and care services.
• Support MDTs and PCN targets.
• Assist patients to access self-management courses.
• Navigate patients and carers to appropriate services.

Skills

NHS experience

Primary care familiarity

Plan and prioritise

Stakeholder communication

Time management

Data monitoring

Education

Foundation degree

Tools

EMIS

Job description

We are looking to recruit a 12 month fixed term Care Coordinator as a maternity cover for one of our staff. The post holder will join our friendly Administration/Reception Team to work at both Westminster Surgery and Old Hall Surgery. This role is a 12 month fixed term contract, part time - 28.5 hours per week., Utilise GP Practice clinical systems (EMIS) and population health data to proactively identify and work with relevant cohorts of patients to deliver personalised care and the PCN Service Specifications e.g., Early Cancer Diagnosis, Cardiovascular Disease Prevention and Diagnosis and Enhanced Health in Care Homes. Assist patients to access self-management education courses, peer support or interventions that support them to take more control of their health and wellbeing in relation to the PCN Service Specifications. Provide coordination and navigation for patients and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care where relevant. Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients, and where required and as appropriate, refer people back to other health professionals within the PCN. Support the coordination and delivery of MDTs within the PCN. To support their GP Practice to meet PCN targets, including areas identified by their Practice Manager such as Impact and Investment Fund and Quality Outcomes Framework (QoF) projects., All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role. Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.Detailed job description and main responsibilities Please download a copy of the job description (see 'documents to download' section below) for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust's Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trust's Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours. A small annual fee of £16 per year applies.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Be a proactive team player, be able to manage their own time and workload and work under own initiative.

• Educated to foundation degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level., An understanding of the NHS, specifically primary care, and related processes.
• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
• Demonstrated capability to plan over short, medium, and long-term timeframes and adjust plans and resource requirements accordingly.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales., Able to demonstrate recent experience in primary care and / or general practices and understand the objectives of Primary Care Networks.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Experience of data collection and providing monitoring information to assess the impact of services.
• Experience of setting up and implementing internal processes and procedures.
• Experience of partnership / collaborative working and of building relationships across a variety of organisations including the voluntary sector., Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
  Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
• We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport. Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall. As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.