PCN Care Co-ordinator

TN United Kingdom; Dereham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Care Co-ordinator to join their team in Dereham. This role is pivotal in supporting six GP practices and linked care homes, ensuring that patients receive top-notch care. The successful candidate will work closely with GPs and practice teams, managing sensitive information and coordinating essential services. If you possess strong administrative skills and a passion for patient care, this opportunity offers a chance to make a meaningful impact in the community. Join a collaborative environment where your contributions will be valued and recognized.

Qualifications

• Skilled PCN care co-ordinator with excellent person-centred planning experience.
• Strong local knowledge and understanding of healthcare settings.

Responsibilities

• Act as a central point of contact to ensure appropriate support is available.
• Maintain accurate electronic records of patient care and coordinate meetings.

Skills

Microsoft Office

Handling sensitive information

Administrative experience

Understanding of Clinical Governance

Job description

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Care Co-ordinator Opportunity at Mid Norfolk Primary Care Network (PCN)

Mid Norfolk PCN has an opportunity for a care co-ordinator to join their team, supporting six GP practices and linked care homes across the Dereham area. This position can be considered on a full or part-time basis.

The role involves working closely with GPs and practice teams within the PCN, ensuring all patients receive the best possible care and service.

Main Duties:

1. Act as a central point of contact to ensure appropriate support is available.
2. Plan and organise work using own initiative, while being able to work as a valuable team member.
3. Make referrals to relevant service providers.
4. Coordinate meetings, prepare actions beforehand, and ensure relevant staff are present.
5. Promote and facilitate integration within GP and community teams.
6. Handle sensitive information about complex matters with confidentiality.
7. Create and distribute detailed minutes from meetings, highlighting actions for individuals.
8. Provide support and guidance to patients and families/carers when required.
9. Maintain accurate electronic records of patient care, including hospital admissions and discharges.
10. Signpost service users and carers to relevant services.
11. Contribute to quality audits.

About the Candidate:

If you are a skilled PCN care co-ordinator with excellent person-centred planning experience and strong local knowledge, we would love to hear from you.

Skills, Experience, and Qualifications:

Essential:

• Excellent knowledge of Microsoft Office.
• Experience handling sensitive/confidential information.
• Proven administrative experience.
• Understanding of Clinical Governance.

Desirable:

• Experience in healthcare settings.
• Experience with office procedures and database management.
• Experience working within multidisciplinary teams.
• Knowledge of relevant health and social care legislation.

About Us:

Mid Norfolk PCN includes the following GP surgeries, working collaboratively:

• Elmham Surgery
• Mattishall & Lenwade Surgeries
• Orchard Surgery
• Shipdham Surgery
• Theatre Royal Surgery
• Toftwood Medical Centre

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS check will be required to check for any previous criminal convictions.