PCAT Senior Patient Pathway Coordinator

King's College Hospital NHS Foundation Trust; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking an experienced administrative leader to manage the directorate's administration functions. The successful candidate will oversee the line management of administrative staff, ensuring smooth operations and effective patient management. Critical tasks include project management and collaboration with internal and external teams, ensuring all targets are met in line with the organization's objectives. This role is pivotal in aligning organizational goals with operational excellence.

Responsibilities

• Manage administrative staff and ensure smooth operations of the directorate.
• Monitor workloads and ensure patient management aligns with access policy.
• Coordinate projects and liaise with various teams and external partners.

Job description

Job Summary

The post holder will be responsible for the line management of the administrative staff and for ensuring the smooth running of the directorate in relation to its administration functions. They will manage the administrative, clerical, secretarial and patient co‑ordination needs of the directorate, ensure that activity targets are met through careful workload monitoring, and that patient management aligns with the patient access policy. Other key tasks include managing projects and developments from inception to implementation, working closely with administrative and clinical teams (managers, administrators, nursing and medical staff, allied health professionals and support workers), liaising with internal and external staff across the Trust and partners, and taking on delegated duties from divisional management team members as the most senior member of the specialty administration function.

Trust Overview

The Trust delivers a full range of local and specialist services across its five sites. Its vision—Strong Roots, Global Reach—is focused on being BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person‑centred, digitally‑enabled, and focused on sustainability, we aim to elevate the quality of care and teamwork.

Environmental Commitment

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net‑zero carbon targets for 2040 (NHS Carbon Footprint) and 2045 (NHS Carbon Footprint Plus). All staff are encouraged to work responsibly, minimising the Trust’s carbon emissions, waste, and pollution wherever possible.

Contact

Name: Lynda Paterson
Job title: PCAT Delivery Manager
Email: [e-mail]
Telephone: [phone]