Payroll Trainee to Specialist — Hybrid + On-Demand Pay

Fourth Enterprises LLC.; Macclesfield; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Holidays 25 days + birthday off

Hybrid working environment

Wellness & gym discounts

Laptop and equipment provided

Healthcare expense claim tools

Certifications & career growth

Annual meet ups

Pension and life insurance

Cycle to work scheme

On demand pay

Job summary

Fourth LTD is seeking a Payroll Trainee/Specialist to support our Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processed accurately and on time.

To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.

Qualifications

• Strong verbal and written communication.
• 2 years in an office environment.
• Educated to GCSE Level including Maths and English.

Responsibilities

• Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau
• Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets
• Complete all aspects of payroll reconciliation including
• Ensure all payrolls balance at all times
• Respond to customer telephone or email queries and take appropriate action
• Highlight and escalates/respond to any issue which may affect the smooth running of customer payrolls
• Ensure the customer payroll procedures manual is kept up to date with current processes
• Send annual timetable communication regarding Easter, Christmas and start of year pay dates
• Communicate quarterly surveys to customers

Skills

Verbal and written communication

Office environment experience

Education

GCSE Maths & English

Job description

Fourth LTD is seeking a Payroll Trainee/Specialist to support our Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processed accurately and on time.

To be the first point of contact for payroll queries. This role provides a great career development opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.