Payroll Trainee/Specialist

HotSchedules; Macclesfield; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

25 days holiday with expansion options

Hybrid working environment

Laptop and equipment provided

Healthcare expense tools

Certifications supported

Annual meet ups

Pension and life insurance options

Cycle to work scheme

Salary access before month end

Job summary

Fourth Ltd is seeking a Payroll Trainee/Specialist to support our Payroll Bureau, delivering accurate weekly and monthly payrolls to a portfolio of customers. You will be part of a team, handling queries and ensuring timeliness while developing toward a Payroll Specialist role or other internal opportunities.

The role offers a hybrid working pattern, a pathway to growth, and exposure to end-to-end payroll processes within a global hospitality tech company.

Qualifications

• Strong verbal and written communication skills.
• Two years in an office environment.
• GCSE Maths and English completed.

Responsibilities

• Administer payrolls for a set portfolio of customers, ensuring accuracy and timeliness.
• Build and maintain strong customer relationships and provide service per SLA.
• Ensure data from customers is received on time and outputs delivered per metrics.
• Complete payroll reconciliations and ensure balances.
• Respond to payroll queries and take appropriate action.
• Keep the customer payroll procedures manual up to date.
• Communicate annual pay date timetables and quarterly surveys.

Skills

Strong verbal and written comms

Office experience (2 years)

Education

GCSE Maths & English

Job description

Our Story

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Our Story

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Interested in joining our smart, fun, and talented team?

Position Overview

The role of a Payroll Trainee/Specialist supports the wider Payroll Bureau by delivering comprehensive payrolls to Fourth customers. Working as part of a team, weekly and monthly payrolls will be processes accurately and on time. To be the first point of contact for payroll queries. This role providesa great careerdevelopment opportunity for someone who would like to develop to become a Payroll Specialist or to move internally within our Fourth departments.

Primary Responsibilities

• Administer all payrolls within a set portfolio of customers, ensuring all employees are paid accurately, on time to achieve Bureau targets with the support of Payroll Trainers and the wider Bureau
• Build and maintain strong customer relationships and provide customer service according to the Bureau service definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with metrics and targets
• Complete all aspects of payroll reconciliation including
• Ensure all payrolls balance at all times
• Respond to customer telephone or email queries and take appropriate action
• Highlight and elevate/respond to any issue which may affect the smooth running of customer payrolls
• Ensure the customer payroll procedures manual is kept up to date with current processes
• Send annual timetable communication regarding Easter, Christmas and start of year pay dates
• Communicate quarterly surveys to customers

Preferred Experience And/or Qualifications

• Strong verbal and written communication
• 2 years in an office environment
• Educated to GCSE Level including Math’s and English

Benefits

• Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!
• Flexible working! Use our flexible working hours and hybrid working environments to manage it.
• Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.
• Laptop and equipment.
• Healthcare expense claim tools!
• Like in life, at work we also want you to grow with certifications.
• Annual meet ups!
• Enhanced parenting scheme!
• Cycle to work scheme and season ticket loan provided.
• Pension and life insurance? Several, for you to choose what looks convenient.
• On demand pay tools for you to be able to access salary even before the end of the month!

All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.