Payroll Team Leader

RSM International Ltd; Chester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading payroll services firm is seeking a Payroll Team Leader to manage payroll operations and ensure compliance with UK regulations. You will oversee a team, monitor performance metrics, and ensure accurate service delivery to clients. The ideal candidate has strong payroll knowledge, excellent interpersonal skills, and team management experience. This role offers a flexible and hybrid working model along with a comprehensive benefits package.

Benefits

Flexible reward and benefits package

26 days holiday

Health and wellbeing benefits

Qualifications

• Experience with payroll regulations in the UK.
• Management or supervision experience preferred.
• Ability to handle month-end and year-end returns.

Responsibilities

• Oversee payroll end-to-end production for clients.
• Ensure team compliance with policies and procedures.
• Monitor team performance and set clear objectives.

Skills

Understanding of payroll calculations

Strong numerical abilities

Interpersonal and communication skills

Organisation and prioritisation skills

Tools

MS Excel

Job description

People and Pay (PAP) is the HR and payroll division of People Advisory Services, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients across industries. As the Payroll Team Leader, you will take responsibility for the operation and profitability of your team's client portfolio and report to the Payroll Manager or Associate Director. You will provide an escalation point for technical and commercial issues and ensure accurate and timely HR, Payroll and Pension Administration services for various clients in accordance with statutory regulations.

Responsibilities

• Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations, deadlines and requirements
• Ensure the team’s compliance with internal policies and procedures
• Take positive accountability for your team’s output to clients
• Monitor team KPIs and profitability
• Keep knowledge of statutory and legislative regulations, including workplace pensions, up to date
• Promote client care and cascade this to the wider team
• Provide guidance and support to all team members and other teams/offices as required
• Review and approve all new AE Pension set-ups
• Review team performance and set clear objectives

What we are looking for

• Strong practical understanding of payroll calculations, deadlines, and UK legislation and requirements, including workplace pensions
• Strong numerical abilities and proven experience with MS Office, in particular Excel
• People supervision or management experience is desirable, complemented by knowledge of month-end and year-end returns and balancing
• Resilience and strong attention to detail with the ability to review and improve service and processes
• Excellent and positive interpersonal and communication skills, both written and verbal, with individuals at all levels
• Good organisation and prioritisation skills, ensuring stringent deadlines are met
• Flexibility, adaptability, and problem-solving abilities

What we can offer you

• We recognise that our people are our most important assets. Flexible reward and benefits package to support fulfilment in and out of work
• Hybrid and flexible working
• 26 days holiday (with option to purchase additional days)
• Lifestyle, health, and wellbeing benefits including financial tools and access to an electric car scheme and virtual GP
• Access to a suite of 300+ courses on demand developed by our in-house Talent Development team