Payroll Team Lead

Portfolio Payroll Limited; Lenham; On-site; GBP 47,000 - 58,000; Full time

Benefits offered by this job

Healthcare benefits

Pension scheme

Job summary

Portfolio Payroll Limited is seeking a Payroll Team Lead in the United Kingdom to oversee high-volume payroll operations and mentor a team of payroll administrators. You will handle complex healthcare pay structures and ensure compliance across multiple sites.

The role focuses on leadership, process improvement, and effective query resolution to support frontline healthcare staff during rapid growth.

Qualifications

• Experience running high-volume, end-to-end payroll operations.
• Deep understanding of payroll variables in healthcare & multi-site contexts.
• Ability to mentor junior colleagues and lead a payroll team.

Responsibilities

• Team Mentorship: Lead and develop junior payroll staff.
• High-Volume Processing: Oversee end-to-end payroll for a large workforce.
• Complex Compliance: Manage healthcare pay structures, shifts, and pension schemes.
• Process Improvement: Streamline workflows to support growth and upgrades.
• Query Resolution: Act as escalation point for complex payroll queries.

Skills

High-volume payroll

Team leadership

Payroll compliance

Mentoring

Adaptability

Job description

They are a rapidly growing healthcare provider dedicated to delivering exceptional care. As their organisation expands, our workforce scales and diversifies daily. We are looking for a skilled Payroll Team Lead to guide our payroll operations through this exciting phase of hyper-growth.

The Role

In this position, you will oversee the accurate delivery of our high-volume payroll while acting as a vital mentor to our payroll administrators. You will tackle complex pay structures unique to the healthcare sector and ensure compliance across the board.

Key Responsibilities

• Team Mentorship: Lead, support, and develop junior team members, fostering a collaborative and high-performing environment.
• High-Volume Processing: Oversee the end-to-end processing of a large-scale, fast-paced payroll.
• Complex Compliance: Manage complex payroll elements including healthcare shift differentials, enhancements, overtime, bank staff, and varying pension schemes (e.g., NHS or private).
• Process Improvement: Streamline payroll workflows to support business scaling and system upgrades.
• Query Resolution: Serve as the escalation point for complex pay queries, ensuring swift and empathetic resolution for our frontline healthcare staff.

What We Are Looking For

• Proven Experience: Strong background running high-volume, end-to-end payroll operations.
• Industry Knowledge: Deep understanding of complex payroll variables (shift patterns, medical staff pay structures, and multi-site compliance).
• Leadership Skills: A natural mentor with a passion for supporting and coaching junior colleagues.
• Adaptability: Comfortable navigating fast-paced organizational growth and change.

Why Join?

• Opportunity to shape a growing payroll department.
• Generous healthcare benefits and pension schemes.
• Clear pathways for career progression as the company expands.

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