Payroll Supervisor

Ultimate Performance; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Ultimate Performance is seeking an experienced Payroll Supervisor to own payroll operations across a growing, multi-entity international business, ensuring accurate, on-time payments across regions.

Reporting to the Global Payroll Manager, you will lead day-to-day payroll operations, oversee ADP and internal platforms, manage a small team, and drive continuous improvement as the business scales.

Responsibilities

• Oversee end-to-end payroll operations across UK and international entities.
• Ensure payrolls are processed accurately, on time, and in line with controls and local compliance.
• Take ownership of payroll systems (including ADP and internal platforms) and resolve issues.
• Lead payroll cycle communications with Regional and Gym Managers.
• Review payroll outputs across entities to ensure accuracy and confidentiality.
• Identify and implement process improvements to increase efficiency and reduce manual intervention.

Tools

ADP

Job description

Who We Are

At Ultimate Performance, excellence is the standard not the exception.

We are a luxury, globally expanding personal training and fitness brand, operating across major international markets. We deliver highly personalised, results-driven training experiences supported by world-class expertise, precision, and discretion.

Behind every exceptional client experience is a business that operates with absolute accuracy and control. Payroll is fundamental to that standard.

As we continue to grow internationally, we are looking for an experienced Payroll Supervisor to play a key role in ensuring our people are paid accurately, on time and in full, across a complex, multi-entity environment.

The Role

We are looking for an experienced Payroll Supervisor to take ownership of payroll operations across a growing, multi-entity international business.

This is a senior, hands‑on role reporting into the Global Payroll Manager, responsible for ensuring accurate, timely, and controlled payroll delivery across multiple regions. You will lead day‑to‑day payroll operations, oversee systems and processes, and manage a small team, while driving continuous improvement as the business scales.

This role is suited to someone who thrives in high‑performance environments and takes pride in precision, accountability, and operational excellence.

What You’ll Do

Payroll Ownership & Delivery

• Oversee end-to-end payroll operations across UK and international entities
• Ensure all payrolls are processed accurately, on time, and in line with internal controls and local compliance requirements
• Act as the escalation point for payroll issues, resolving complex queries efficiently

Systems & Process Management

• Take ownership of payroll systems (including ADP and internal platforms), ensuring effective use and issue resolution
• Identify risks early and implement corrective actions
• Improve system utilisation to increase automation and reduce manual intervention

Payroll Cycles & Communication

• Lead payroll cycle communications with Regional and Gym Managers
• Clearly communicate payroll discrepancies, including overpayments and underpayments, with appropriate resolution plans
• Maintain strong, consistent communication standards across all stakeholders

Review & Governance

• Review payroll outputs across all entities to ensure accuracy and consistency
• Support the Payroll Manager with Support Office payroll where required, maintaining strict confidentiality

Continuous Improvement

• Identify and implement process improvements to increase efficiency and reduce risk
• Streamline payment processes and reduce dependency on manual approvals