Payroll Supervisor

TN United Kingdom; Birmingham; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Supervisor for its national payroll team. This role offers a chance to make a significant impact while ensuring high-quality payroll and pension services for clients. You will support a dynamic team, develop junior members, and enhance processes through innovative ideas. The role is based in Birmingham, Glasgow, or Manchester with a flexible office attendance policy. Join a diverse and inclusive environment that values your contributions and supports your career growth in an exciting and rewarding field.

Qualifications

• Experience in a quality bureau environment.
• Desirable experience of managing direct reports and/or coaching individuals.

Responsibilities

• Support the Manager in delivering high-quality payroll & pension services.
• Develop junior team members through training and consistent feedback.
• Maintain client service standards and quality control reviews.

Skills

Leadership skills

Client relationship management

Quality improvement

Coaching and training

Deadline management

Job description

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About Mazars

Mazars is an engine for rapid and consistent career progression, offering individually designed career paths that help you pursue your interests, match your changing needs, and explore your true potential. We work with diverse, prestigious clients across a range of sectors and geographies, giving you the opportunity to constantly update and grow your skills for lifelong professional development.

Are you looking to make an impact in an award-winning Payroll team? And are you looking for open, engaged, and collaborative teams? If so, this role is your step into an exciting and rewarding career in payroll services.

About the team

Our national payroll team supports our clients to better run their payroll functions and to ensure they are compliant with UK payroll and pension legislation. Our successful team of more than 70 professionals is growing across all areas and therefore requires more team members.

About the role

• As a Supervisor in one of our high-performing national payroll teams, you'll play a key part in supporting the Manager with delivering high-quality payroll & pension services to clients.
• You will guarantee client service standards are maintained by ensuring your team adheres to all mandatory processes and provides quality control reviews.
• You will develop junior team members with training, consistent feedback, and coaching as appropriate.
• This role will have some direct responsibility for a small portfolio of clients.
• You will support the team manager in defining and improving processes, technology, and training by providing feedback and ideas.
• You can be based in Birmingham, Glasgow, or Manchester and will be expected to attend the office a minimum of 2 days per week (the days of your choosing).

What are we looking for?

• Experience in a quality bureau environment.
• Desirable experience of managing direct reports and/or coaching individuals.
• Leadership skills – organized, able to independently deliver to deadlines, manage various stakeholders, comfortable giving constructive feedback.
• Good client relationship skills and comfortable dealing with clients on both technical and commercial matters.
• Passion for quality improvement and a team player.

Our culture and inclusivity

Mazars is a leading international professional services firm delivering exceptional quality in audit, accounting, tax, financial advisory, outsourcing, and consulting.

We are a diverse, multicultural, multi-generational team with a strong sense of connection and belonging. We encourage ownership of your career, involvement, self-belief, and the implementation of your ideas.

At Mazars, we celebrate individuality and thrive on teamwork. We give people the freedom to make a personal contribution to our shared purpose. We support one another to deliver quality, create change, and make an impact so everyone can reach their full potential.

Being inclusive is core to our culture; we want to ensure everyone, whether in the recruitment process or beyond, is fully supported to be their unique self. To learn more about our approach, click here.

Our aim is to make the recruitment process accessible and inclusive. Please contact us to discuss any adjustments you may need so we can support you throughout your application.