Payroll Services Assistant

Nottinghamshire County Council; East Midlands; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Nottinghamshire County Council is seeking a Payroll Services Assistant to join our Payroll Services team in a hybrid role at County Hall, West Bridgford. The post is permanent, full-time (37 hours/week) and offers extensive payroll and transactional HR training.

You will process starters/leavers, assist with contracts, handle queries, and collaborate with schools, departments and external clients, ensuring accurate payroll data and timely service delivery.

Qualifications

• GCSE English and Maths at grade C or equivalent.
• Familiarity with payroll systems and IT software, including Microsoft Office.
• Knowledge of tax, national insurance and pension contributions is beneficial.

Responsibilities

• Process new starters and leavers and contractual changes on monthly deadlines.
• Assist in creating employment contracts and manage maternity administration.
• Be the first point of contact for telephone and written inquiries.
• Collaborate with departments, schools, academies and external clients to deliver payroll.
• Maintain accurate payroll and HR data following business processes.

Skills

Attention to detail

Communication skills

Organisational skills

Teamwork

Education

GCSE English and Maths (Grade C or equivalent)

Tools

Payroll systems

Microsoft Office

Job description

Job Description / Person Specification

Payroll Services Assistant JDPS.pdf – 46KB Opens in a new window

Salary

£25,583 - £26,403 per annum

Type of vacancy

Permanent

Work pattern

Full Time

Hours per week

37

Work Base

County Hall, West Bridgford, NG2 7QP

Working Arrangements

Hybrid

Job Description / Person Specification

Payroll Services Assistant JDPS.pdf – 46KB Opens in a new window

Competency Framework

Tier 7a

Number of posts

1

Interview date

7 September 2026

Closing Date

01 September 2026 23:55

At Nottinghamshire County Council, we are dedicated to serving our community with care and commitment. We believe in creating a supportive environment where everyone can thrive. Join us in making a difference in the lives of our residents!

The Payroll Services department at Nottinghamshire County Council is on the lookout for an enthusiastic and motivated individual to join our team during an exciting time of change. This is a fantastic opportunity to kickstart your payroll career! You will receive comprehensive training in all aspects of payroll and transactional HR activities. While prior payroll knowledge is a plus, it’s not essential if you bring a positive attitude and strong administrative skills.

As a Payroll Services Assistant, your key responsibilities will include:

• Processing New Starters and Leavers: Ensure accurate and timely actioning of new starters, leavers, and contractual changes in line with monthly deadlines.
• Contract Production: Assist in the creation of employment contracts and manage maternity administration.
• Customer Queries: Be the first point of contact for telephone and written inquiries, providing effective and efficient responses.
• Collaboration: Work closely with various departments, schools, academies, and external clients to deliver a seamless payroll service.
• Data Management: Maintain accurate payroll and HR data, following prescribed business processes.

To Succeed In This Role, You Should Possess

• Educational Background: GCSE in English and Maths at grade C or equivalent.
• Technical Skills: Familiarity with payroll systems and IT software, including Microsoft Office.
• Knowledge of Payroll Processes: Understanding of tax, national insurance, and pension contributions is beneficial.

We Are Looking For Candidates Who Demonstrate

• Attention to Detail: Ability to follow instructions and set processes accurately.
• Communication Skills: Excellent telephone manner and strong listening skills.
• Organisational Skills: Capability to prioritise workloads effectively.
• Team Spirit: A positive and flexible approach to teamwork.

At Nottinghamshire County Council, We Offer

• A Place to Belong: Join a friendly, inclusive workplace where everyone is valued.
• Professional Development: Opportunities for ongoing training and career growth.
• Work-Life Balance: Enjoy hybrid working arrangements with the flexibility to meet business needs.
• Generous Leave: Benefit from a supportive environment that values your well-being.

A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.