Payroll & Rewards Manager - Complex Remediation & Compliance

First Military Recruitment Ltd; Southampton; On-site; GBP 83,000 - 111,000; Full time

Job summary

First Military Recruitment are seeking a HR Pay & Reward Manager on behalf of a client in Southampton, working onsite 3 days a week. You will help deliver a large payroll remediation programme, administering payments and communications while ensuring statutory payroll compliance.

You will explain complex calculations around pay, pensions, tax, NI and holiday pay in clear terms, respond to queries, review evidence and liaise with HMRC and providers to implement correct arrangements.

Qualifications

• Experience of payroll administration, payroll remediation or employee payment processing.
• Strong understanding of National Minimum Wage regulations, holiday pay calculations, statutory payments, PAYE tax, National Insurance and workplace pensions.
• Experience dealing directly with employees or customers to resolve complex pay-related queries.
• Experience producing written guidance, FAQs, communications or policy documentation.
• Experience working with payroll systems and large volumes of employee data.
• Understanding of HMRC payroll requirements and statutory obligations.
• Excellent written and verbal communication skills with the ability to explain complex payroll calculations clearly.
• Strong analytical and numerical skills with high levels of accuracy and attention to detail.

Responsibilities

• Assist with the production and distribution of letters, emails and other communications to approximately 3,000 individuals, explaining payment calculations and payment components including National Minimum Wage, statutory payments, holiday pay and pension contributions.
• Develop clear guidance, FAQs, briefing materials and support documentation to help individuals understand the methodology and calculations used.
• Respond to and resolve queries relating to payroll calculations, pensions, statutory payments, holiday pay, tax, National Insurance and National Minimum Wage compliance.
• Review and process supporting evidence for statutory payments, including sickness and maternity-related documentation, recalculate entitlements where required and issue revised communications.
• Ensure all payments are accurately processed and issued in line with approved calculations and programme timelines.
• Liaise with HMRC, pension providers and other relevant stakeholders to ensure correct tax, National Insurance and pension arrangements are implemented.
• Produce draft guidance, policy documents and employee-facing materials covering revised employment status determinations, pay-related matters and statutory employment rights.
• Maintain accurate records and ensure compliance with payroll legislation, organisational policies and data protection requirements.
• Support continuous improvement activities by identifying recurring issues and recommending process enhancements.

Skills

Payroll administration

Data handling

Analytical skills

Communication skills

Stakeholder management

Microsoft Excel

Education

CIPP qualification or equivalent payroll accreditation

Tools

Payroll software

Job description

First Military Recruitment are seeking a HR Pay & Reward Manager on behalf of a client in Southampton, working onsite 3 days a week. You will help deliver a large payroll remediation programme, administering payments and communications while ensuring statutory payroll compliance.

You will explain complex calculations around pay, pensions, tax, NI and holiday pay in clear terms, respond to queries, review evidence and liaise with HMRC and providers to implement correct arrangements.