Payroll & Pensions Assistant

Schools’ Choice; Coventry; Hybrid; GBP 34,589,000 - 34,716,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Coventry City Council, via Opus People Solutions, is seeking a detail-oriented Payroll & Pensions Assistant to support a high-quality payroll and pensions service. This is a great opportunity for someone with strong administrative skills and an interest in payroll and pensions administration.

The role is hybrid with 2 days in the Coventry office, offering a 37-hour, £13.05 per hour contract position. You will handle payroll tasks, respond to enquiries, and maintain confidentiality while

Qualifications

• Experience using Microsoft Office applications.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to prioritise workloads and meet strict deadlines.
• A flexible and collaborative approach to teamwork.
• Experience in payroll, pensions, finance or administration (desirable).
• A relevant qualification or willingness to work towards one, or equivalent experience.

Responsibilities

• Process payroll and pension administration tasks accurately and efficiently.
• Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
• Calculate employee payments and pay adjustments to ensure accurate financial transactions.
• Support payroll mailboxes and provide excellent customer service.
• Maintain confidentiality when handling sensitive employee information.
• Work closely with colleagues and stakeholders to ensure smooth service delivery.
• Keep up to date with payroll legislation, pension regulations and internal policies.

Skills

Numerical skills

Attention to detail

Communication skills

Microsoft Office

Prioritisation

Teamwork

Payroll/funds administration

Qualification or progression

Education

Relevant qualification / willingness to work towards one

Tools

Microsoft Office

Job description

Join Our Team

Opus People Solutions are looking on behalf of Coventry City Council for a detail-oriented and customer-focused Payroll & Pensions Assistant to support the delivery of a high-quality payroll and pensions service. This is an excellent opportunity for someone with strong administrative skills, a good eye for detail, and an interest in payroll and pensions administration.

Location: Hybrid Working - 2 days at Coventry based office

Rate: £13.05 per hour, 37 hours per week

Contract: temporary

Working Pattern: Monday to Friday

What You'll Be Doing

• Process payroll and pension administration tasks accurately and efficiently.
• Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
• Calculate employee payments and pay adjustments to ensure accurate financial transactions.
• Support payroll mailboxes and provide excellent customer service.
• Maintain confidentiality when handling sensitive employee information.
• Work closely with colleagues and stakeholders to ensure smooth service delivery.
• Keep up to date with payroll legislation, pension regulations and internal policies.

What We're Looking For

• Experience using Microsoft Office applications.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to prioritise workloads and meet strict deadlines.
• A flexible and collaborative approach to teamwork.
• Experience in payroll, pensions, finance or administration (desirable).
• A relevant qualification or willingness to work towards one, or equivalent experience.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references. If you are organised, motivated, and enjoy providing excellent customer service while working with numerical data, we'd love to hear from you.