Payroll & Pensions Assistant

Opus People Solutions Ltd; Coventry; On-site; GBP 21,000 - 29,000; Part time

Job summary

Opus People Solutions Ltd on behalf of Coventry City Council seeks a detail-oriented Payroll & Pensions Assistant to support a high-quality payroll and pensions service. Hybrid role with Coventry office days and a strong focus on accuracy and confidentiality.

The role involves handling payroll tasks, responding to enquiries, calculating payments, and maintaining up-to-date knowledge of payroll legislation. A relevant qualification or willingness to pursue one is desirable.

Qualifications

• Experience using Microsoft Office applications.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to prioritise workloads and meet strict deadlines.
• A flexible and collaborative approach to teamwork.
• Experience in payroll, pensions, finance or administration (desirable).

Responsibilities

• Process payroll and pension administration tasks accurately and efficiently.
• Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
• Calculate employee payments and pay adjustments to ensure accurate financial transactions.
• Support payroll mailboxes and provide excellent customer service.
• Maintain confidentiality when handling sensitive employee information.
• Work closely with colleagues and stakeholders to ensure smooth service delivery.
• Keep up to date with payroll legislation, pension regulations and internal policies.

Skills

Numerical skills

Attention to detail

Communication skills

Customer service

Prioritisation

Teamwork

Education

Relevant qualification or willingness to work towards one

Tools

Microsoft Office

Job description

Payroll & Pensions Assistant

Location: Hybrid Working - 2 days at Coventry based office

Rate: £13.05 per hour, 37 hours per week

Contract: temporary

Working Pattern: Monday to Friday

Join Our Team

Opus People Solutions are looking on behalf of Coventry City Council for a detail-oriented and customer-focused Payroll & Pensions Assistant to support the delivery of a high-quality payroll and pensions service. This is an excellent opportunity for someone with strong administrative skills, a good eye for detail, and an interest in payroll and pensions administration.

What You'll Be Doing

• Process payroll and pension administration tasks accurately and efficiently.
• Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
• Calculate employee payments and pay adjustments to ensure accurate financial transactions.
• Support payroll mailboxes and provide excellent customer service.
• Maintain confidentiality when handling sensitive employee information.
• Work closely with colleagues and stakeholders to ensure smooth service delivery.
• Keep up to date with payroll legislation, pension regulations and internal policies.

What We're Looking For

• Experience using Microsoft Office applications.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to prioritise workloads and meet strict deadlines.
• A flexible and collaborative approach to teamwork.
• Experience in payroll, pensions, finance or administration (desirable).
• A relevant qualification or willingness to work towards one, or equivalent experience.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.