Hybrid Payroll & Pensions Assistant – Detail-Driven

Opus People Solutions; Coventry; Hybrid; GBP 17,000 - 22,000; Part time

Job summary

Opus People Solutions is supporting Coventry City Council by recruiting a Payroll & Pensions Assistant. This hybrid role is based in Coventry with two days in the office and involves handling payroll and pension admin tasks for a busy service.

You will respond to payroll enquiries, process payments, and maintain confidentiality while building strong internal and external relationships. A keen eye for detail and strong Excel skills are essential.

Qualifications

• Experience using Microsoft Office applications.
• Strong numerical skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to prioritise workloads and meet deadlines.
• Flexible and collaborative approach to teamwork.
• Experience in payroll, pensions, finance or administration (desirable).
• A relevant qualification or willingness to work towards one, or equivalent experience.

Responsibilities

• Process payroll and pension administration tasks accurately and efficiently.
• Manage and respond to payroll-related enquiries from employees, managers, customers and external organisations.
• Calculate employee payments and pay adjustments to ensure accurate financial transactions.
• Support payroll mailboxes and provide excellent customer service.
• Maintain confidentiality when handling sensitive employee information.
• Work closely with colleagues and stakeholders to ensure smooth service delivery.
• Keep up to date with payroll legislation, pension regulations and internal policies.

Skills

Microsoft Office

Numerical skills

Communication

Teamwork

Education

Relevant qualification

Job description

Opus People Solutions is supporting Coventry City Council by recruiting a Payroll & Pensions Assistant. This hybrid role is based in Coventry with two days in the office and involves handling payroll and pension admin tasks for a busy service.

You will respond to payroll enquiries, process payments, and maintain confidentiality while building strong internal and external relationships. A keen eye for detail and strong Excel skills are essential.