Payroll Officer

Wye Valley; Hereford; On-site; GBP 26,000 - 36,000; Full time

Job summary

Wye Valley NHS Trust in Hereford seeks a Payroll Officer/Administrator to ensure accurate, on-time payroll for our employees. You will work in a supportive Payroll Team, handling ESR-based records, NHS terms, and complex calculations with an emphasis on accuracy and service quality.

The role emphasizes compliance with NHS regulations, diligent data handling, and continuous improvement within a collaborative team dedicated to excellent customer service and staff support.

Qualifications

• 5 GCSEs or equivalent to include English and Mathematics Grace 4 /C or above.
• Level 3 Payroll Qualification or equivalent knowledge or experience.
• Has detailed ESR knowledge and NHS Payroll knowledge.

Responsibilities

• Processing payroll transactions accurately and efficiently within strict deadlines.
• Maintaining employee records using the NHS Electronic Staff Record (ESR) system.
• Applying NHS Terms and Conditions, statutory regulations, and Trust policies to ensure payroll accuracy and compliance.
• Calculating complex pay elements, including enhancements, deductions, sickness, and contractual changes.
• Investigating and resolving payroll queries, providing advice and guidance to staff and managers.
• Working collaboratively within a dedicated team that values continuous improvement, innovation, and excellent customer service.

Skills

Attention to detail

Numerical skills

Policy interpretation

Communication skills

Payroll systems ESR

Team player

Education

GCSE English & Maths

Level 3 Payroll Qualification

NHS ESR knowledge

Tools

ESR (Oracle)

Job description

Once you have successfully found a position you wish to apply for, you need to make sure your application does you justice and provides you with the best possible chance of getting an interview.

This means reading the job description and person specification and taking time over your application demonstrating your skills and experience.

Click Here to access our 5 top tips to support your application.

Job overview

Payroll Officer/Administrator

Join Our Payroll Team and Make a difference today!

Are you customer-focused and passionate about getting things right first time? We are looking for a Payroll Officer to join our friendly and supportive Payroll Team at Wye Valley NHS Trust.

In this rewarding role, you will help to ensure that Wye Valley NHS employees are paid accurately and on time, making a real difference to colleagues who deliver outstanding patient care every day here at Wye Valley NHS Trust.

The Job holder will provide an efficient and effective payroll service for Wye Valley NHS Trust. They will work as part of a team which strives for continuous improvement and efficiency, ensuring an accurate payroll is produced according to defined deadlines.

The Job holder will require detailed knowledge and interpretation adhering to current NHS terms and conditions, Trust’s local policies, Statutory regulations and NHS directives affecting pay.

They will complete complex calculations, resolve enquiries and provide information and advice when required. Maintaining accurate employee records by updating the National Payroll system (currently ESR – Electronic Staff Record system) is essential.

They will be an effective member of the team and co-operate to achieve goals and objectives, ensuring regular training is undertaken.

We are a supportive working environment with ongoing training and development.

Main duties of the job

What You will be doing….

• Processing payroll transactions accurately and efficiently within strict deadlines.
• Maintaining employee records using the NHS Electronic Staff Record (ESR) system.
• Applying NHS Terms and Conditions, statutory regulations, and Trust policies to ensure payroll accuracy and compliance.
• Calculating complex pay elements, including enhancements, deductions, sickness, and contractual changes.
• Investigating and resolving payroll queries, providing advice and guidance to staff and managers.
• Working collaboratively within a dedicated team that values continuous improvement, innovation, and excellent customer service.

What We are looking for….

• Strong attention to detail and accuracy.
• Excellent numerical and problem-solving skills.
• Ability to interpret policies, procedures, and payroll regulations.
• Strong communication and customer service skills.
• Experience working with payroll systems, ideally ESR or similar.
• A positive team player with a commitment to continuous improvement.

Why Join Us?

You will be part of a team that directly supports our workforce.

H ave the opportunity to develop specialist payroll expertise.

A supportive working environment with ongoing training and development.

Have a role where accuracy, professionalism and teamwork are truly valued.

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT , George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust .

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “ The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential. ”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

Detailed job description and main responsibilities

If you're looking for a role where every day brings new challenges and opportunities to learn, we would like to hear from you.

Please see attached Job Description and Person Specification for further information regarding the Payroll Officer Role.

Person specification

Education and Qualifications

• 5 GCSE's or equivalent to include English and Mathematics Grace 4 /C or above
• Level 3 Payroll Qualification or equivalent knowledge or experience
• Has detailed ESR knowledge and NHS Payroll knowledge

Skills, Knowledge and Abilities

• Well-developed Payroll Knowledge and skills to include detailed knowledge of NHS Terms and Conditions specifically relating to any pay related aspect.
• Ability to carry out work with the required attention to detail, excellent interpersonal and communication skills, with the ability to work closely and effectively with staff at all levels in / outside of the Organisation
• Basic understanding of relevant employment legislation, the Data Protection Act, Information Governance issues and the principles of Equality and Diversity
• ESR (Oracle) – Knowledge of latest payroll legislation and guidance

Experience

• Experience of working in the NHS Payroll environment
• Knowledge of NHS Conditions of Pay/Pensions Regulations
• NHS Working Practices