Payroll Officer

NHS; Colchester; Hybrid; GBP 29,000 - 37,000; Full time

Job summary

An established healthcare provider is seeking motivated Payroll Officers to join their dynamic Payroll and Pension Team. This role is central to delivering a comprehensive payroll service, ensuring accuracy, and providing exceptional support to employees. With a focus on teamwork and customer service, you will play a vital role in a transformative period for the organization. The position offers opportunities for professional development, flexible working arrangements, and a generous benefits package, including a pension scheme and annual leave. If you are passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

Generous pension scheme

27 days annual leave

NHS discounts

Health and Wellbeing programme

Flexible working options

Qualifications

• Previous administrative role with experience in a large Payroll Team.
• Ability to maintain accurate payroll records and manage queries.

Responsibilities

• Provide end-to-end payroll service and maintain accurate records.
• Support employees with pay-related queries and investigate issues.

Skills

Customer Service

Confidentiality and Data Protection

Advanced IT Systems

Communication Skills

Team Collaboration

Education

GCSE grade 5/C or equivalent in English and Maths

NVQ level 3 in administration/secretarial or equivalent

Degree in Business Studies

Tools

Microsoft Office

ESR

Selenity/Electronic Expenses

Job description

Job summary

Are you someone who enjoys working as part of a progressive and proactive team? Do you consistently deliver great customer service and attention to detail?

Our Payroll and Pension Team is going through an exciting time of change as we increase our service provision. Due to this expansion, we are looking to recruit two Payroll Officers to join the team.

Spanning ESNEFTs two acute sites, community sites and services, you will play a crucial role in providing a full end-to-end payroll service aligning to our commitment to "do it once, do it right".

You will bring a motivated, approachable, enthusiastic and proactive attitude and will be instrumental in delivering a consistent, supportive and trusted service at all times to our valued employees.

We welcome applications from individuals wanting flexible and/or hybrid working; there is, however, a requirement that the successful candidates will work a minimum of 2 days on-site.

Previous applicants need not re-apply

Main duties of the job

• Be an active participant in the departments bitesize training sessions provided to managers and employees across the Trust.
• Work independently, with a high level of autonomy, initiative and freedom to act.
• Maintain accurate payroll records for all employees
• Manage, prioritise, plan and organise own time using extensive knowledge, skills and experience
• Routinely investigate a variety of issues, propose and implement solutions
• Actively support employees with pay related queries including parental leave pay, overpayments and underpayments
• Working closely with payroll and pension colleagues and wider finance colleagues to deliver a high standard of service at all times

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Date posted

30 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

432-HR139-25

Job locations

659 The Crescent

Colchester

CO4 9YQ

Job description Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Job description Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification Qualifications Essential

• GCSE grade 5/C or equivalent in English and Maths
• Relevant experience to degree level
• NVQ level 3 in administration/secretarial or equivalent

Desirable

• Degree in Business Studies

Experience Essential

• Previous administrative role
• Working collaboratively as part of a team
• Advanced IT Systems including - Microsoft Office
• Experience of communicating with a range of people both within and external to the organisation
• Experience of dealing with non-routine administrative matters
• Experience working with in a large Payroll Team
• ESR experience

Desirable

• NHS Payroll experience
• Selenity/Electronic Expenses experience
• Experience within relevant work area
• Experience of working with members of the public
• Supervision/co-ordination of other team members
• Project management
• Working autonomously

Knowledge and Skills Essential

• Confidentiality and Data Protection
• Customer service
• NHS
• Knowledge of relevant work area and specialist terminology

Desirable

• Project Management

Person Specification Qualifications Essential

• GCSE grade 5/C or equivalent in English and Maths
• Relevant experience to degree level
• NVQ level 3 in administration/secretarial or equivalent

Desirable

• Degree in Business Studies

Experience Essential

• Previous administrative role
• Working collaboratively as part of a team
• Advanced IT Systems including - Microsoft Office
• Experience of communicating with a range of people both within and external to the organisation
• Experience of dealing with non-routine administrative matters
• Experience working with in a large Payroll Team
• ESR experience

Desirable

• NHS Payroll experience
• Selenity/Electronic Expenses experience
• Experience within relevant work area
• Experience of working with members of the public
• Supervision/co-ordination of other team members
• Project management
• Working autonomously

Knowledge and Skills Essential

• Confidentiality and Data Protection
• Customer service
• NHS
• Knowledge of relevant work area and specialist terminology

Desirable

• Project Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659 The Crescent

Colchester

CO4 9YQ

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

East Suffolk and North Essex NHS Foundation Trust

Address

659 The Crescent

Colchester

CO4 9YQ

Employer's website

https://www.esneft.nhs.uk/ (Opens in a new tab)