Payroll Manager

Portfolio Credit Control; Liverpool; On-site; GBP 40,000 - 54,000; Full time

Job summary

Portfolio Credit Control in Liverpool is seeking an experienced Payroll Manager to lead a dedicated payroll bureau team. You will mentor payroll professionals, build client relationships from day one and drive a culture of excellence in service delivery.

You will ensure accuracy across client payroll runs, guide system usage and feature adoption, and partner with new clients to deliver a first-class payroll journey.

Qualifications

• Experience leading a payroll team.
• Experience in delivering a high-quality payroll service in a bureau environment.
• Strong client relationship and stakeholder management skills.

Responsibilities

• Manage a team of payroll professionals and mentor their career development.
• Build and nurture relationships with new and existing clients from day one.
• Drive a culture of positive change and a first-class payroll journey.
• Ensure payroll runs balance with client expectations and prior providers.
• Advise clients on service and system features and develop key relationships.

Skills

Payroll management

Team leadership

Bureau payroll

Client relations

Job description

Portfolio are proud to be working with a fantastic business based in the heart of Liverpool to further strengthen their payroll team by recruiting and experienced Bureau, Our client is going through sustained growth

This is a great opportunity to join an established team, leading from the front in a dynamic and progressive business.

As Payroll Manager, you’ll be leading a team of experienced payroller, developing talent and building a first class team at the forefront of our client experience,

A bit about you:

• An experienced Clients Payroll Manager, with team management experience.
• Experienced in supporting the payroll team to deliver a first class payroll service
• Bureau experienced: You thrive in the fast-paced bureau environment where variety, client service, and attention to detail are everything.
• Ability to build relationships to ensure the longterm security of the payroll bureau.

What you’ll be doing:

• Managing a team of Payroll professional and guiding them through their payroll career
• Building strong relationships with new clients from day one, becoming their trusted payroll partner.
• As Manager driving a culture of positive change and delivering a first class payroll journey
• Ensuring all run results balance perfectly with new customers’ previous payroll providers.
• Guiding clients on both service and system features, and developing key relationships
• Communicating clearly and concisely, always demonstrating excellent customer service.

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