Payroll Manager

Trustly; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Holiday allowance 20–30 days

Monthly team outings

Parental leave top-up

On-site perks

Wellbeing support

Job summary

Trustly is seeking an experienced Payroll Manager to lead Europe payroll operations in a high-growth FinTech environment. You will manage a small team, partner with HR and Legal, and drive a global payroll transformation to deliver accurate, timely payroll across geographies.

You will have 5+ years in payroll, at least 1 year in a leadership role, and hands-on experience with HiBob and NetSuite, with a focus on compliance and process improvements.

Qualifications

• Minimum 5+ years of progressive payroll experience.
• At least 1 year of management experience.
• Experience in a high-growth FinTech or technology environment desirable.
• Hands-on experience with global payroll platforms and NetSuite/HiBob is advantageous.

Responsibilities

• Lead, mentor, and develop a high-performing payroll team for Europe.
• Oversee payroll transformation to a single global platform, ensuring compliance and timely delivery.
• Ensure policies and SOPs support internal controls and statutory requirements.
• Manage relationships with payroll vendors and internal stakeholders (HR, Finance, Legal, People).
• Serve as main point of contact for employee payroll inquiries and resolve complex issues.

Skills

Payroll leadership

Team management

Process transformation

Compliance

Stakeholder management

Attention to detail

Tools

HiBob

NetSuite

Concur

Job description

WHO WE ARE

At Trustly, we’re building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

We are looking for an experienced and dynamic Payroll Manager to support our global payroll function. Reporting directly to the Global Payroll Director, this role will own the end-to-end operational efficiency, accuracy and compliance of the payroll process for specific geographies, with a small team reporting into you. The ideal candidate will have some management experience already, be a proven team player, have good technical payroll knowledge [in some or all of the geographies], have experience working with global payroll platforms, with experience with NetSuite and HiBob an advantage.

This team will be responsible for the delivery of a payroll transformation project, and as such, experience in executing the transition from fragmented payroll providers to a global payroll platform will be beneficial.

WHAT YOU'LL DO

1. Leadership & Payroll Administration

• Team Management: Lead, mentor, and develop a high-performing payroll team responsible for Europe and ensuring delivery of accurate and timely payroll for those countries.

• Process Transformation and improvement: Taking a key role in the execution of the transition of payroll delivery from a group of suppliers, to a single global payroll platform. This role will be responsible for ensuring that all the compliance, legal, operational and timing needs for the assigned geographies can be tracked and met.

• Policy & Procedure: Participate in the process of ensuring a group of comprehensive payroll policies and standard operating procedures to maintain a strong internal control environment and ensure compliance with company policies and local statutory requirements.

2. Core Payroll Operations

• Global Payroll Processing: Ensure accurate and timely payroll execution across all regions, including salaries, bonuses, commissions, and other compensation elements, while maintaining full compliance with local tax and labor regulations.

• Payroll Compliance & Controls: Oversee statutory filings, tax payments, social security contributions, and year-end reporting requirements, ensuring adherence to local laws and audit standards.

• Payroll Accounting & Reconciliations: Ensure payroll-related account reconciliations are completed and reviewed on a timely basis, and assist in payroll accounting matters including funding, accruals, and relevant Journal Entries.

• Vendor & Stakeholder Management: Manage relationships with internal and external payroll vendors and stakeholders, including third party providers, and internal teams including HR, Finance, Legal, and People teams to ensure accurate data flow and alignment on employee lifecycle changes.

• Serve as the main point of contact for employee payroll inquiries for your geographies, resolving complex issues quickly and confidentially.

• Assist in information preparation and enquiries for internal and third party audits.

• Drive continuous improvement in accuracy, timeliness, compliance, and operational efficiency.

WHO YOU ARE

• Experience: Minimum of 5+ years of progressive experience in payroll, including at least 1 year of management experience.

• High-Growth Experience: Prior experience in a high-growth FinTech or technology environment is highly desirable.

• System Proficiency: Demonstrable expertise and hands-on experience with at least one global payroll platform and with HiBob. Experience with Concur and NetSuite is advantageous.

• Compliance and risk management mindset: A good eye for detail and an ability to ensure that processes are followed properly, with good quality reconciliation skills are essential.

• Leadership: Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement.

Our Fantastic Benefits (varies by location)

20 to 30 days of holiday to support a healthy work-life balance

Monthly team outing allowance to enjoy social events with your colleagues

Parental leave top-up additional support for new parents

On-site perks to make your workday smoother

Wellbeing support our health allowance covers gym memberships, massages, and much more to help you feel your best

PLUS additional benefits designed to enhance your work‑life experience!

Shape Your Role and Make an Impact

Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast- paced environment and enjoy collaborating across different areas of the organisation.

If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.