Payroll Associate / Sales Ledger Assistant

Greencore Group plc; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance

Matched pension contributions

Life assurance

Sharesave scheme

Learning & development opportunities

Job summary

Greencore Group plc is seeking a Payroll & Sales Ledger Associate to support payroll processing and accounts receivable across our business. The role is split roughly 50/50 between payroll tasks and sales ledger activities, delivering accurate payroll runs, billing, collections, and reconciliations while upholding SOPs, SLAs, and KPIs.

Working closely with the Payroll Team Leader and OTC Team Leader, you will ensure compliance, provide customer-focused service, and maintain robust financial

Qualifications

• Experience processing payroll transactions and payroll administration activities.
• Experience using ERP and payroll systems & strong Microsoft Excel skills.
• Excellent communication and customer service skills.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Strong problem-solving skills with the ability to investigate and resolve issues.
• Ability to work collaboratively and build strong relationships across departments.

Responsibilities

• Process weekly payrolls across multiple sites.
• Validate payroll data and adjust hours, overtime, absences, and deductions.
• Process new starters, leavers, transfers and amendments.
• Calculate and process statutory payments.
• Ensure payroll is accurate and timely in line with policies and SOPs.
• Assist with payroll reconciliations and variance analysis.
• Respond to payroll queries professionally and promptly.
• Provide guidance on payslips, deductions, and tax codes.
• Support customer billing and collections under Sales Ledger duties.
• Perform cash allocation and reconciliations for receipts.
• Conduct account reconciliations and investigate discrepancies.
• Manage credit control and monitor aged debt.
• Process debit notes and customer deductions.
• Complete banking transactions and reconciliations.
• Resolve disputes to minimise aged debt.
• Maintain accurate customer records in the ERP system.
• Support month-end reporting and related finance activities.

Skills

Payroll processing

Payroll administration

Excel

Communication

Customer service

Deadline-driven

Teamwork

Problem solving

Tools

ERP system

Payroll software

Job description

The Payroll & Sales Ledger Associate plays a key role in supporting the efficient delivery of both payroll and accounts receivable activities across the business. This role is split approximately 50/50 between Payroll and Sales Ledger responsibilities, ensuring the accurate and timely processing of payroll transactions while managing customer billing, cash collections, cash allocation, reconciliations, dispute management, and wider accounts receivable activities. Working closely with the Payroll Team Leader and OTC Team Leader/Manager, you will follow established Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) to ensure high standards of accuracy, compliance, and customer service.

Payroll Processing

• Assist with the preparation and processing of weekly payrolls across multiple sites.
• Validate payroll data, including hours worked, overtime, absences, employee changes, and deductions.
• Process new starters, leavers, transfers, and amendments to employee records.
• Calculate and process statutory payments, including SSP, maternity pay, and other payroll-related payments.
• Ensure payroll processing is completed accurately and within agreed timelines whilst adhering to payroll legislation, company policies, and internal procedures.
• Assist with payroll reconciliations and variance analysis.
• Respond to employee payroll queries in a professional and timely manner.
• Provide guidance on payslips, deductions, tax codes, statutory payments, and payroll processes.

Sales Ledger

• Process customer billing activities accurately and within agreed timelines.
• Manage cash collection activities while maintaining positive customer relationships.
• Perform cash application and allocation of customer receipts.
• Conduct customer account reconciliations and investigate discrepancies.
• Manage credit control activities and monitor outstanding debt.
• Process and investigate debit notes and customer deductions.
• Complete banking transactions and reconciliations.
• Resolve customer disputes and queries efficiently to minimise aged debt.
• Maintain accurate customer account records within the ERP system.
• Support month-end reporting and finance activities.

Previous experience

• Experience processing payroll transactions and payroll administration activities.
• Experience using ERP and payroll systems & strong Microsoft Excel skills.
• Excellent communication and customer service skills.
• Ability to prioritise workload and meet deadlines in a fast-paced environment.
• Strong problem-solving skills with the ability to investigate and resolve issues.
• Ability to work collaboratively and build strong relationships across departments.

Following the combination with Bakkavor in January 2026, we are one of the UK's leading convenience food businesses, driven by a simple purpose: to make every day taste better.

As a vibrant and fast-moving organisation, we employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our portfolio covers every meal occasion, from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our combined revenues reached approximately £4 billion. Our extensive Direct to Store (DTS) network, with 17 depots across the UK, enables us to deliver fresh and frozen products, both our own and those of trusted partners, to thousands of stores every day. If you're looking to join a business where you can develop your skills, build your career, and make a real impact, Greencore could be the perfect fit.

Join Greencore and help shape the future of one of the UK's leading food businesses.

Benefits

• Competitive salary and benefits package
• Generous holiday allowance
• Matched pension contributions
• Life assurance of up to 4x salary
• Sharesave Scheme
• Greencore qualifications and learning opportunities
• Exclusive employee discount platform
• Access to a comprehensive Wellbeing Centre
• Enhanced parental leave policies
• Enhanced menopause support policies
• Ongoing training and career development opportunities

Throughout your journey with Greencore, you'll receive support, training, and development opportunities designed to help you grow your career and reach your full potential. If this sounds like the next step for you, we'd love to hear from you.