Payroll Analyst - International

Deliveroo; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Deliveroo is seeking an Italy Payroll Analyst to oversee the end-to-end payroll process for the Italy population. You’ll partner with HR, Finance, Employment Tax, Legal and external providers to ensure accurate, compliant and timely payroll delivery.

This role requires deep knowledge of Italian payroll legislation and taxation, and expertise in Workday and CloudPay. You will drive automation, data integrity and payroll governance across our global payroll initiatives.

Qualifications

• 3+ years of progressive payroll experience, including Italian payroll and statutory compliance.
• Strong knowledge of Italian payroll legislation, employment taxation, social security and statutory requirements.
• Experience managing or overseeing outsourced payroll providers, ideally within multinational organisations.
• Experience with Workday and/or CloudPay is preferred but not essential.
• Proven ability to manage the full payroll lifecycle, including inputs, validation, reconciliation and reporting.
• Strong payroll controls, governance and data integrity expertise.
• Excellent analytical and problem-solving skills with attention to detail.
• Fluent Italian and strong English communication skills.

Responsibilities

• Lead the end-to-end Italy payroll process from data preparation to sign-off.
• Act as the Italy Payroll SME on legislation, taxation and statutory requirements.
• Oversee outsourced payroll processing with CloudPay and ensure SLAs.
• Partner with HR, Finance, Tax and Legal to resolve issues and data flows.
• Maintain payroll governance and robust controls across cycles.
• Drive continuous improvement and automation of processes.
• Support Workday and CloudPay implementations and migrations.

Skills

Payroll management

Italian payroll

Outsourced payroll

Workday

CloudPay

Excel

Data integrity

Stakeholder management

English communication

Tools

Workday

CloudPay

Excel

Job description

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

About Deliveroo

At Deliveroo, our mission is to build the definitive food company. To make that possible, we’re creating an environment where everyone can belong, grow, and do their best work.

About the Role

As an Italy Payroll Analyst, you will be responsible for administering and overseeing the end-to-end payroll process for our Italy population. You’ll partner closely with HR, Finance, Employment Tax, Legal and our external payroll providers to ensure accurate, compliant and timely payroll delivery.

This is an individual contributor role requiring strong technical expertise in Italian payroll legislation, statutory compliance and employee taxation. You will act as the Italy Payroll Subject Matter Expert (SME), ensuring robust payroll governance, maintaining high standards of accuracy and supporting continuous improvement across our Workday and CloudPay payroll ecosystem.

You will also play an important role in identifying opportunities to simplify, automate and improve payroll processes, while supporting wider global payroll initiatives and projects.

What You’ll Be Doing

• Lead the end-to-end Italy payroll process — from data preparation, validation and payroll inputs through to review, reconciliation and final sign-off, ensuring accurate and timely payroll delivery.
• Act as the Italy Payroll SME, providing expert guidance on Italian payroll legislation, taxation, statutory requirements and payroll best practice.
• Support other payroll entities within the team where required, contributing to the successful delivery of the wider global payroll operation.
• Oversee outsourced payroll processing with our payroll provider, CloudPay, ensuring agreed SLAs, controls and quality standards are consistently met.
• Partner cross-functionally with HR, Finance, Employment Tax and Legal to resolve payroll issues, ensure accurate data flows and deliver a seamless employee payroll experience.
• Maintain strong knowledge of Italian payroll legislation and statutory requirements, ensuring payroll processes remain compliant with regulatory changes.
• Ensure the accurate and timely processing of Italian statutory payments, contributions and filings, including social security, income tax and other applicable statutory requirements.
• Review and reconcile payroll outputs, identifying discrepancies and ensuring issues are investigated and resolved before payroll sign-off.
• Prepare and reconcile payroll journals and Finance reporting, ensuring payroll costs are accurately reflected in financial records and supporting audit requirements.
• Manage payroll controls and governance, ensuring appropriate checks are completed throughout each payroll cycle and maintaining a strong audit trail.
• Drive continuous improvement and automation, identifying opportunities to reduce manual processes, improve controls and increase payroll efficiency.
• Act as SME for CloudPay and Workday payroll processes in Italy, supporting system enhancements, integrations, testing and payroll-related projects.
• Support Workday and payroll implementation/migration projects, including requirements gathering, testing, parallel runs and go-live activities.
• Build strong relationships with internal and external stakeholders, proactively identifying risks and resolving payroll issues.
• Share knowledge and best practice with colleagues across the wider Payroll team, supporting a culture of continuous learning and operational excellence.
• Support regional and global payroll initiatives, ensuring Italy remains aligned with Deliveroo’s wider payroll strategy and operating model.

Requirements

• 3+ years of progressive payroll experience, including significant experience managing Italian payroll and statutory compliance.
• Strong technical knowledge of Italian payroll legislation, employment taxation, social security and statutory requirements.
• Experience managing or overseeing outsourced payroll providers, ideally within a multinational or international organisation.
• Experience with Workday and/or CloudPay is preferred but not essential.
• Proven ability to manage the full payroll lifecycle, including payroll inputs, validation, reconciliation, sign-off and statutory reporting.
• Strong understanding of payroll controls, governance, audit requirements and data integrity.
• Excellent analytical and problem-solving skills, with a high level of attention to detail.
• Strong communication and stakeholder management skills, with the ability to work effectively across HR, Finance, Tax, Legal and external vendors.
• Demonstrated ability to identify and deliver process improvements, automation and operational efficiencies.
• Experience supporting payroll system implementations, integrations, testing or transformation projects is desirable.
• Advanced Excel skills, with the ability to perform detailed payroll reconciliations, analyse large datasets and identify discrepancies.
• Ability to work independently, take ownership of deliverables and confidently challenge processes or data where required.
• Fluent Italian and strong English communication skills are highly desirable.

Why Deliveroo?

We’re a technology-driven company transforming how the world eats — making food more accessible, faster and better. At Deliveroo, you’ll join a collaborative and dynamic environment where innovation, ownership and agility are valued.

We also believe that great workplaces celebrate diversity and inclusivity. We welcome every background, perspective and passion — especially if you share our love for food and excellence.

Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!