Sales Development Representative (Italian Speaking)

Deliveroo; Greater Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

Deliveroo's United Kingdom Commercial team is hiring an Italian Speaking Inside Sales Representative to expand our local restaurant network. You will identify popular eateries and onboard them onto the Deliveroo platform, driving growth through proactive outreach and tailored partnership proposals.

Fluency in Italian and English is essential, you’ll build rapport over the phone, manage a robust pipeline in our CRM, and negotiate terms to hit monthly targets.

Qualifications

• Native or fluent in Italian and fluent in English, based in the UK.
• Proven ability to build rapport quickly over the phone and pitch products or services.
• Experience closing sales and navigating high outreach activity.
• Strong understanding of technology with experience using a CRM system.
• Resilience in a fast-paced environment with a learning mindset.

Responsibilities

• Drive growth with high levels of daily cold-call activity to identify restaurant leads and present partnership opportunities.
• Own and manage a robust sales pipeline to exceed monthly acquisition targets.
• Utilise templates and bespoke proposals to convert prospects into long-term partners.
• Maintain precise CRM records to provide full transparency on sales activities and progress.
• Negotiate pricing to ensure mutual goals are achieved.

Skills

Italian language

English language

Sales / business development

Cold calling

CRM experience

Tools

CRM system

Job description

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Italian Speaking Inside Sales Representative

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace-shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand - this is the team for you.

We’re looking for an Italian Speaking Inside Sales Representative to join our United Kingdom team. In this role, you’ll help us expand our culinary footprint by identifying and onboarding the most popular local restaurants onto the Deliveroo platform.

Get to know our Commercial team - what drives us, how we work, and what you can expect.

What You'll Be Doing

You’ll be joining the New Business Development team. We are the engine room of Deliveroo’s growth, tasked with discovering the best local eats and convincing them to partner with us to change the landscape of the food industry.

The base salary for this role is £27,700, plus a monthly commission for achieving targets.

Here's what your day-to-day might look like:

• Drive Growth: Execute high levels of daily cold-call activity to contact restaurant leads and present partnership opportunities.
• Pipeline Management: Own and maintain a robust sales pipeline to consistently exceed monthly acquisition targets.
• Consultative Selling: Utilise business templates and bespoke proposals to convert prospects into long-term partners.
• Data Integrity: Maintain precise records within our CRM to provide full transparency on all sales activities and progress.
• Negotiation: Passionately represent Deliveroo while resolving objections and negotiating pricing to ensure mutual goals are achieved.

What You'll Need to Thrive

Essential

• Linguistic Proficiency: Native or fluent in Italian and fluent in English, based in the UK.
• Communication Excellence: Proven ability to build rapport quickly over the phone and a confidence in pitching products or services.
• Sales Drive: Significant experience or a strong aptitude for closing sales and navigating high levels of outreach activity.
• Tech Savvy: Strong understanding of technology with experience capturing activity within a CRM system.
• Resilience: A proven ability to persevere through challenges with a curiosity to learn and adapt in a fast-paced environment.

Nice to Have

• Industry Passion: A genuine interest in the food and restaurant industry.
• Commercial Acumen: Experience working within a fast-growing startup or a three-sided marketplace.

Interview Process

• Step 2: AI Screening & Assessment – If your application is successful, you’ll be invited to complete a short phone screening and online assessment with our AI assistant, Maki People. Things to note: this step must be completed to progress & If you can’t find the link to the assessment in your inbox, please check your junk/spam!
• Step 3: Recruiter Screen – You'll have a 15-30 minute conversation with someone from Deliveroo to talk through your experience in more detail, learn more about the role, and get guidance on how to prepare for the next stages.
• Step 4: Interview & Case Study – You'll be invited to interview with one of our Managers, which may include a case study where you'll present your findings (online or onsite).
• Step 5: Outcome – We'll get back to you after your interview to let you know the result!

Why Join Us?

At Deliveroo, you'll do work that matters, solving real-world problems in a three-sided marketplace that's constantly evolving.

We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better.

Working here you can expect to:

Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine-our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.

We're committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application.

We'll share details on how to request support so we can ensure you have a fair and equitable experience.

If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do.

We're committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application.

We'll share details on how to request support so we can ensure you have a fair and equitable experience.

If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you!