Payroll Advisor

QBE Insurance; Leeds; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

30 days holiday

Flexible working

Pension – employer contributions 10%

Private medical insurance

Family-friendly policies

Short term remote work abroad

Cycle-to-Work

Job summary

QBE Insurance in Leeds is seeking a Payroll Advisor to join a fixed-term contract with hybrid working. You will be the main point of contact for employees and ensure accurate monthly payroll delivery across the UK and Dubai via an outsourced provider, maintaining compliance with statutory requirements.

You will contribute to projects, work with European teams and the wider People team to strengthen processes, enhance efficiency and reduce risk while delivering a high-quality employee experience.

Qualifications

• Experience supporting UK payroll processes, including statutory requirements, month-/year-end activities, data validation and third-party deductions.
• Experience with outsourced payroll models and using payroll systems.
• Strong customer focus and ability to communicate payroll guidance clearly.
• Proficient with Excel and payroll data analysis, and interest in using tech to improve workflows.

Responsibilities

• Deliver monthly outsourced payrolls for the UK and Dubai, ensuring accuracy, timeliness and compliance.
• Administer employee benefits, including salary sacrifice and pensions.
• Collaborate with People Centres of Excellence to drive process improvements and reduce risk.
• Provide clear payroll guidance to employees on PAYE, benefits, pensions and policies.
• Support month-end and year-end activities, including reporting and third-party deductions.
• Keep payroll knowledge up to date through ongoing learning and development.

Skills

UK payroll

Outsourced payroll

Payroll compliance

ADP/Workday

Excel skills

Stakeholder management

Process improvement

Data validation

Tools

ADP

Workday

Job description

Primary Details

Time Type: Full timeWorker Type: Employee

Payroll Advisor

Role Highlights

• This is a Fixed Term Contract role which will run until the end of 2026
• Leeds based role with hybrid working.
• A great opportunity to combine hands-on payroll delivery with project involvement and continuous improvement, working across international teams to enhance processes and employee experience.

The Opportunity

This is a great opportunity to join QBE as a Payroll Advisor, acting as a key point of contact for QBE employees and providing responsive and high-quality payroll support. In this role, you will support the accurate and timely delivery of monthly payroll across the UK and Dubai through an outsourced provider, ensuring full compliance with all statutory requirements. Beyond core payroll processing, you will contribute to business projects and collaborate with European teams, applying your technical expertise to drive continuous improvement. Working closely with the wider People team across Europe and the Philippines, you will help strengthen processes, enhance efficiency, and reduce risk.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your new role:

• Support the delivery of monthly outsourced payrolls for the UK and Dubai, ensuring accuracy, timeliness, and compliance with statutory legislation and internal audit requirements.
• Assist with the administration of employee benefits, including salary sacrifice arrangements and pensions.
• Collaborate with People Centres of Excellence to identify and implement process improvements that enhance efficiency and reduce risk.
• Provide clear and accurate payroll guidance to employees, covering areas such as PAYE, statutory requirements, compensation and benefits, pensions, and payroll policies.
• Contribute to HR and business projects, applying payroll expertise and technical knowledge to support successful delivery.
• Support month-end and year-end activities, including reporting, reconciliations, financial data preparation, and management of third-party deductions.
• Build and maintain up-to-date payroll knowledge through ongoing learning and professional development.

Having the right to work in the UK is a requirement for this role.QBE may consider sponsorship at its discretion.

About You

• Experience supporting UK payroll processes within an outsourced model, including statutory requirements, month- and year-end activities, data validation, benefits, and third-party deductions
• Experience supporting UK payroll processes within an in-house model, including statutory requirements, month- and year-end activities, data validation, benefits, and third-party deductions
• Strong customer focus, with the ability to provide accurate, clear payroll guidance and deliver a high-quality employee experience
• Confident communicator with proven ability to build effective working relationships with stakeholders, including payroll providers and internal teams (e.g. HR, Reward, and managers)
• Able to manage competing priorities and deliver to strict deadlines and service levels, particularly in a structured monthly payroll cycle
• Proactive approach to identifying process improvements, with the ability to contribute ideas that enhance efficiency, accuracy, and control
• Experience with payroll and HR systems (e.g. ADP, Workday) and strong Excel skills, with the ability to analyse, reconcile and interpret payroll data, alongside an interest in using technology and AI to improve ways of working

Benefits

• 30 days holiday a yearwith theoptionto buy up to 2additionaldays.
• Flexible working-balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension –you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance– we fund fully comprehensive private medical cover for you and all the family.
• Family friendly policies– we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad-you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing- we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions incarbonfootprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
• Cycle-to-Work– benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

Awards & Recognition

• Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

Skills:

Commercial Acumen, Communication, Critical Thinking, Customer Service, Financial Products, High Accuracy, Human Resources (HR), Human Resources Policies, Intentional collaboration, Managing performance, Performance Management (PM), Process Improvements, Risk Management, Succession Planning, Talent ManagementApplication Close Date: 18/06/2026 11:59 PM

Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.