Payroll Adviser

Duncan & Toplis Group; East Midlands; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Private medical insurance

Study leave

Cycle to work

Death in service

Talent referral bonus

Job summary

Duncan & Toplis is seeking a Payroll Processor in Leicester to join our payroll team. You will provide a quality payroll service to clients, supporting the service line to meet targets and achieve operational objectives.

You will develop professional competencies through formal and on-the-job training, while maintaining strong client relationships and ensuring payroll compliance.

Qualifications

• Experience in payroll processing and client servicing.
• Familiarity with payroll software and statutory requirements.
• Ability to maintain strict confidentiality and data integrity.
• Strong organisational and time-management skills.

Responsibilities

• Process client payrolls accurately and on time.
• Assist payroll manager and team to ensure high-quality service.
• Maintain compliant payroll practices in line with legislation.
• Liaise with clients to resolve queries and identify improvements.

Skills

Excellent written and verbal comms

Collaborative teamwork

Accurate work under deadlines

Payroll experience

Job description

We are seeking a Payroll Processor to join our team at our Leicester location.

What does this role involve?

As part of the payroll team, you will provide a quality payroll service to clients, supporting the service line to achieve targets and ensuring operational objectives are met.

You will develop the necessary professional competencies through formal and on-the-job training.

Teamwork

You will actively support and assist the assistant payroll manager to develop team members, including regularly reviewing their work to ensure that client requirements are actioned.

You will ensure payroll managers are kept informed of any and all significant client issues, including complaints and opportunities as they arise.

You will support the provision of a quality payroll service, building a working relationship with clients, and identifying opportunities for more complex consideration. You will manage your assigned clients, delivering payrolls as required.

You will maintain a high standard of client service and compliance within all relevant payroll legislation.

Skills and experience

We encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:

• have excellent written and verbal communication skills
• have a collaborative approach to work effectively as part of a wider team
• be able to produce accurate work under tight deadlines and with quick turnaround times
• have relevant payroll experience

Join Duncan & Toplis

From flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.

We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training and CPD.

Our values of trust, partnership, and inclusivity are at the forefront of everything we do.

Full support and 18 weeks full pay for maternity and adoption leave, inclusive of statutory maternity and adoption pay, and two weeks full pay paternity leave for eligible team members.

Fully supported training and CPD

Continuous learning support to help develop skills and long-term goals through mentoring, coaching, technical and soft skill training.

Death in service

Insured benefit available to all team members up to the age of 65, four times annual salary. Conditions apply.

Discounted wills and power of attorney

50% discount for team members and their partners and 25% discount for team members' parents and children.

Enhanced holidays

Minimum of 22 days annual leave (plus bank holidays), increasing to 27 days after five years of service and for managers. 32 days (plus bank holidays) for directors.

Private medical insurance

Non-subsidised purchase through a group company scheme.

Flexible annual leave

Buying or selling of annual leave up to five days. Conditions apply.

Talent referral bonus

Bonus payments up to £1,000 on successful candidate referrals for eligible team members.

Employer contribution starts at 3% with length of service-related increases and up to 7% matched contributions for eligible team members.

Half day paid leave matched with half day annual leave for voluntary and charitable activities.

Employee assistance programme for 24/7 confidential support from trained counsellors and access to trained mental health advisers.

Team milestone award

Milestone celebration rewards at five, 10, 15 and 25 years with additional benefits, experience vouchers, and gifts.

Online fitness classes

Online fitness programmes with a variety of workouts, including yoga, pilates, strength training, and cardio.

Permanent health insurance

Permanent health insurance is available to eligible team members who have one years continuous service. Conditions apply.

Agile working - hybrid/flexible

Flexible working hours and locations (office or home) for a better work life balance.

Enhanced sickness entitlement

Four weeks full pay followed by four weeks half pay (on completion of probationary period and subject to terms and conditions of employment).

Study leave

Study leave to help achieve fully supported qualifications.

EV salary sacrifice scheme

Salary sacrifice scheme to lease an electric vehicle, smart charger, EV energy tariff, and free miles in one hassle-free package.

Management and leadership academy

Our development programmes are designed for all career stages, from the first step into management through to our six-month leadership academy.

Healthcare workplace app

Empowering team members with digital-first tools and professional care, including guidance, consultations, and support for mental and physical wellbeing.

Fully supported qualifications

Helping the next generation of accountants and advisers to achieve formal, industry-recognised qualifications.

Cycle to work scheme

Purchase a bike through this scheme and pay it back over a 12-month period.