Payments Ops Program Manager (EU, 12‑Month Contract)

Amazon.com, Inc.; Greater London; Sur place; GBP 55 000 - 85 000; Plein temps

Résumé du poste

Amazon UK Services Ltd. is seeking a Program Manager for a 12-month fixed-term contract in the Last Mile DSP Payments team. You will dive into payments operations, learn the end-to-end processes, and work closely with a senior PM to understand how the bigger picture fits together.

You will execute payment tasks in your EU workstream, improve controls, and build Excel-based tools to streamline day-to-day activities. Travel to regional ops is possible.

Qualifications

• Advanced Excel skills including pivot tables and VLOOKUPs.
• Experience working cross-functionally with tech and non-tech teams.
• Bachelor's degree in business, engineering, operations, or supply chain.
• Experience supporting process documentation using data.
• Exposure to process improvement or standardization (internship, co-op, or project work).

Responsabilités

• Execute payment process tasks and improvements within your EU workstream under senior PM guidance.
• Strengthen financial controls and audit trails by examining checks, identifying gaps, and flagging issues promptly.
• Build Excel-based tools and trackers to reduce manual work in daily tasks.
• Investigate discrepancies by tracing data through upstream systems and collaborating with teammates to find root causes.
• Document workflows clearly so others can pick up, automate, or scale processes.
• Assist in capturing automation requirements by analyzing manual processes and identifying failure points.

Connaissances

Excel advanced pivots and lookups

Cross-functional collaboration

Data analysis

Process improvement

Formation

Bachelor's degree in business, engineering, operations, or supply chain

Outils

SQL

Power Query

BI tools (Tableau/QuickSight)

Description du poste

Amazon UK Services Ltd. is seeking a Program Manager for a 12-month fixed-term contract in the Last Mile DSP Payments team. You will dive into payments operations, learn the end-to-end processes, and work closely with a senior PM to understand how the bigger picture fits together.

You will execute payment tasks in your EU workstream, improve controls, and build Excel-based tools to streamline day-to-day activities. Travel to regional ops is possible.