Payments and Billing Assistant

Think Specialist Recruitment; Hemel Hempstead; On-site; GBP 20,000 - 28,000; Full time

Job summary

Think Accountancy & Finance in Hemel Hempstead is looking for a Payments & Billing Assistant to join a busy finance team and own the contract lifecycle from setup to invoicing, ensuring accuracy and timeliness.

You don’t need a traditional finance background; if you have experience in accounts, billing or sales ledger, or strong administration background, you can develop your finance career here with study support for AAT and the opportunity to work with multiple entities and international

Qualifications

• You could already be working in billing, accounts, or sales ledger and want to grow in finance.
• Experience with contracts, invoicing or customer accounts is valuable.
• Interest in systems, data and processes and willingness to learn.

Responsibilities

• Review new customer contracts and understand the associated billing requirements.
• Set up new contracts and customer information within the ERP system.
• Raise invoices for a range of different services.
• Manage recurring, staged and ad-hoc billing.
• Work with the FD to maintain contract and renewal information.
• Process annual renewals and contractual changes.
• Raise credit notes, recharges and miscellaneous invoices.
• Maintain billing reports, databases and spreadsheets.
• Complete billing-related reconciliations.
• Work across multiple companies and international customers.
• Resolve billing queries and discrepancies.
• Support the finance team with audit information when required.

Skills

Attention to detail

Accounts administration

Billing / invoicing

Contract administration

Data management

Ownership of processes

Education

AAT (starting or considering)

Tools

ERP system

CRM systems

Excel

Job description

Think Accountancy & Finance are working with a long-standing business based in Hemel Hempstead with a global customer base. We are looking for a Payments & Billing Assistant, someone who can become a trusted, long-term member of their finance team.

This is a brilliant opportunity for someone who has great attention to detail, enjoys understanding a full process from start to finish, taking ownership and making sure nothing gets missed.

You don't necessarily need to come from a traditional finance background either!

You might already be working within accounts, billing or sales ledger and be looking for a position where you can continue developing your finance experience. Equally, you could come from a strong administration, contracts or billing background, enjoy the work you do and simply be looking for a great local business where you can settle into a long-term role.

The position will sit under the team's Management Accountant, while also giving you the opportunity to work closely with the company's Financial Controller and Finance Director.

For someone at the beginning of their finance career, perhaps starting or considering AAT, there would be plenty of opportunity to learn from an experienced finance team and study support could be considered for the right person.

The Role

You’ll take ownership of customer contracts from the point they enter the business, ensuring everything is accurately set up and billed throughout the life of the contract.

You’ll be working with a range of different services and billing arrangements, meaning no two contracts are necessarily the same. It’s a role where being organised, inquisitive and comfortable working with systems and data will be really important.

Your responsibilities will include:

• Reviewing new customer contracts and understanding the associated billing requirements
• Setting up new contracts and customer information within the ERP system
• Raising invoices for a range of different services
• Managing recurring, staged and ad-hoc billing
• Work with the FD to maintain contract and renewal information
• Processing annual renewals and contractual changes
• Raising credit notes, recharges and miscellaneous invoices
• Maintaining billing reports, databases and spreadsheets
• Completing billing-related reconciliations
• Working across multiple companies and international customers
• Resolving billing queries and discrepancies
• Supporting the finance team with audit information when required

What are we looking for?

You could currently be working as a Billing Assistant, Finance Administrator, Accounts Assistant, Contracts Administrator, Revenue Administrator or even within a broader administrative role involving contracts, invoicing or customer accounts.

Ideally, you’ll have some experience across areas such as:

• Billing, invoicing, finance administration or contract administration
• Working with systems, databases or CRM/ERP systems
• Maintaining spreadsheets and working confidently with data
• Understanding different billing arrangements or payment terms
• Managing your own workload and taking ownership of processes
• Resolving queries and spotting when something doesn't look quite right

Experience within recurring billing, renewals, reconciliations or multi-entity environments would be particularly useful, but isn't essential.

Most importantly, we're looking for someone who enjoys systems, likes learning, has excellent attention to detail and takes pride in getting things right.

This could be a particularly good opportunity if you’re:

Already in finance and looking for a role where you can continue building your experience and potentially start or continue AAT.

Working within billing, contracts or administration and would like to move into a finance environment where your existing experience will be valued.

Or simply looking for a good, stable local role where you can take ownership of your area, become part of the team and build a long-term career with the business.