Payment Solutions Administrator

BCD; East Midlands; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

BCD Meetings & Events (BCD M&E) is seeking a Payment Solutions Administrator to manage client payment accounts, process venue invoices, and create client and commission invoices in a hybrid UK role.

You will match Purchase Orders to invoices, resolve queries with operations and venues, and contribute to monthly billing and reporting to maximise revenue. Strong Excel and English skills are essential, with excellent attention to detail.

Qualifications

• Meticulous attention to detail and accuracy.
• Proven database entering and extracting experience.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Forms).
• Customer service experience.
• Comfortable working to deadlines.
• Ability to work independently and as part of a team.
• Ability to adapt to a variety of internal and external processes and procedures.
• Good communication skills in English.

Responsibilities

• Ensure supplier invoices align with contractual parameters.
• Pass approved invoices to Finance for payment.
• Perform full reconciliation in the bespoke booking system.
• Maximise revenue through accurate and timely client billing.
• Prepare monthly/ongoing billing and reporting for external clients.
• Support finance to maximise billing efficiency and accuracy.
• Liaise with credit control to resolve invoice queries.
• Run reporting enhancements in client billing processes.
• Prepare customer financial reporting, analysis and billing.

Skills

Detail-oriented

Database experience

Microsoft Office

Customer Service

Deadline-driven

Independent working

Team collaboration

English communication

Tools

Microsoft Office

Job description

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Payment Solutions Administrator

Date: Sep 2, 2026

Company: BCD

Put your creativity to work: Kickstart your career at BCD M&E

Payment Solutions Administrator (Hybrid)

In this role, you will act as the primary point of contact on our client payment accounts in the handling of invoices. This includes accurately checking and processing incoming invoices from venues on payment accounts daily and the creation and distribution of client and commission invoices. You will focus on matching and validating client Purchase Order’s to invoices. You will also be accountable for raising and resolving any queries on invoices, with both the operational team and the venue to ensure that a correct invoice is received.

As aPayment Solutions Administrator, you will

• Ensure that all supplier invoices are in line with contractual parameters
• Pass on approved invoice to the Finance team so that the payment can be made to the venue in line with our standard operating procedures
• Perform full reconciliation of the booking in our own bespoke booking system
• Maximise revenue through an accurate and timely client billing process
• Prepare monthly/ongoing billing and reporting for external clients
• Support the finance management team to maximize the efficiency and accuracy of billing
• Liaise with the credit control team to resolve queries on client and commission invoices
• Run reporting enhancements implemented in client billing and reporting process
• Prepare customer financial reporting, analysis, and billing

About you

• Previous invoice checking / billing experience is advantageous
• Meticulous attention to detail and accuracy
• Proven database entering and extracting experience
• Proficient in Microsoft Office suite (e.g., Excel, Word, PowerPoint, Forms)
• Customer Service experience
• Comfortable working to deadlines
• Ability to work and adapt to a variety of internal and external processes and procedures
• Ability to work independently and as part of a team
• Good communication skills in English

About us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.
Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.
While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.
See what life is about at BCD M&E atbcdme.com/careers

Get to know us by reading our blog and checking out our social media:

• We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
• Room to Grow
  • Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
• Everyone has a voice
  • We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
• Make your move
  • The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move.
• Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
• We’re positive. You’ll love it.
  • It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We’re dedicated to building a diverse, inclusive and authentic workplace.

For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].