Pay and HR Administrator

WMJobs; Metropolitan Borough of Solihull; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

An exciting opportunity to join a friendly and professional team as a Pay and HR Administrator. You will handle payroll queries and support clients by ensuring accurate payroll processing, while developing strong client relationships. The role requires extensive experience in payroll and HR practices, alongside excellent numeracy and communication skills.

Benefits

Flexible working options

Generous annual leave entitlements

Access to Employee Assistance Programme

Family and carer friendly policies

Access to the Local Government Pension Scheme

Staff discounts and subsidised travel passes

Qualifications

• Extensive experience in payroll processing required.
• Knowledge of current HMRC regulations is crucial.
• Must work well under pressure to meet deadlines.

Responsibilities

• Maintain HR and payroll information accurately.
• Manage new starters and termination processes.
• Deliver training on Pay and HR processes.

Skills

Excellent numeracy skills

Customer focussed service

Effective verbal and written communication

Tools

Microsoft Office

Payroll/HR databases

Job description

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Solihull Metropolitan Borough Council,

Hours:

37.0 Hours per Week, Hybrid

We have an exciting opportunity for an experienced Pay & HR Administrator to join our friendly and professional team.

You will be working within a challenging and fast paced environment. In this key role, you will be the first point of contact for clients, answering a full range of payroll queries and providing accurate and high quality information.

As a Pay & HR administrator, you will:

• Maintain HR and payroll information, to ensure clients are paid accurately and on time.
• Manage transactional processes such as new starters, contract changes and termination of employment.
• Develop excellent relationships with your clients to deliver a customer focused service.
• Undertake payroll processing and checking of payroll outputs.
• Deliver training and support to clients on Pay & HR processes.
  
  
  

To be successful in this role, you will need extensive experience in payroll processing and be able to work under pressure to meet fixed deadlines.

You will also need:

• Excellent numeracy skills.
• An in-depth knowledge and experience of current HMRC regulations.
• Experience of using Microsoft Office applications.
• Experience of using payroll/HR databases.
• Experience of providing a customer focussed service
• Effective verbal and written communication skills.
  
  
  

In return, we will offer you:

• A range of flexible working options including a flexi-time scheme
• Generous annual leave entitlements with the opportunity to purchase up to 10-days additional leave per year
• Access to our Employee Assistance Programme – a 24 hour independent, free and confidential advice and support service
• Family and carer friendly policies
• Access to the Local Government Pension Scheme
• Employee benefits including staff discounts, subsidised travel passes and Cycle 2 Work Scheme
  
  
  

In addition to all of this, we also provide excellent career development and support to undertake the Chartered Institute of Payroll Professionals (CIPP), to further enhance your payroll knowledge.

To apply, please click the link below. If you have a specific question or require further information regarding this post, please contact Anthony Higgins, Pay & HR Administration Manager on 0121 704 6198.

Interviews will be held on 24th July 2025

Please note we do not accept CVs.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required .

Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.

Attached documents

JDPS Payroll and HR Administrator - Education RE235 302820.docx

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and General Business

• Industries

  Human Resources Services

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