Patient Transport Booking Specialist (Flexible Hours)

Yorkshire Ambulance Service NHS Trust; Wrenthorpe; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave (increasing to 33

Contributory pension

NHS discounts

Car lease

Employee assistance

Career progression

Staff networks

Job summary

Yorkshire Ambulance Service NHS Trust is seeking a front-line bookings assistant for the Patient Transport Service. You will speak with patients, carers and healthcare professionals to arrange journeys to and from healthcare settings, and input details into our booking system.

The role requires good communication, a confident IT user, and flexibility for rota patterns including weekends and public holidays. We offer NHS benefits, a supportive team, and opportunities for development.

Qualifications

• Excellent communication skills and confidence using IT.
• Experience speaking with patients, carers and healthcare professionals.
• Ability to record information accurately into a booking system.
• Flexible to work rota including weekends and public holidays.

Responsibilities

• Speak to patients, carers and healthcare professionals to arrange journeys.
• Record information accurately into the booking system.
• Be polite, professional and patient-centred.
• Work across rota patterns including weekends and public holidays.

Job description

Yorkshire Ambulance Service NHS Trust is seeking a front-line bookings assistant for the Patient Transport Service. You will speak with patients, carers and healthcare professionals to arrange journeys to and from healthcare settings, and input details into our booking system.

The role requires good communication, a confident IT user, and flexibility for rota patterns including weekends and public holidays. We offer NHS benefits, a supportive team, and opportunities for development.