Patient Support Advisor / Dental Receptionist

Portman Dental Care; Newcastle upon Tyne; On-site; GBP 20,000 - 26,000; Full time

Job summary

A vibrant dental practice in Newcastle upon Tyne seeks a Patient Support Advisor / Dental Receptionist to join their team. You will play a crucial role in creating a welcoming atmosphere for patients, facilitating smooth operations, and contributing to exceptional standards of care.

Benefits

Additional annual leave for long service

Company events

Company pension

Cycle to work scheme

Free parking

Life insurance

On-site parking

Referral programme

Perk box benefits

Personal finance training

Qualifications

• Previous front of house Reception experience (ideally in dental or healthcare).
• Ability to communicate well with patients and colleagues.
• Passionate about building great relationships with patients.

Responsibilities

• Support patients with a welcoming environment.
• Assist in day-to-day reception activities.
• Coordinate and manage appointments effectively.

Skills

Front of house Reception experience

Empathetic

Well-organised

Communication

Relationship building

Job description

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Patient Support Advisor / Dental Receptionist, Newcastle upon Tyne

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Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ca5faacf7413

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Description

We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice!

• 35 hours per week over 4 days
• Tuesday - Thursday - & Friday between -
• Free parking on-site

Queensway Orthodontics in unlike any other practice; we have 1000+ five-star patient reviews and we were voted best place to work in the North East in 2018. We are the largest specialist provider of Invisalign in the UK and are the first practice in the UK to fully offset plastic used in our Invisalign cases.

About you

We welcome your application to our Patient Support Advisor / Dental Receptionist vacancy if you have the following skills and experience:

• Previous front of house Reception experience (ideally within a dental or healthcare setting, although this is not essential)
• A positive attitude, empathetic and well-organised
• The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
• Passionate about building great relationships with patients and colleagues, and exceptional standards of care

What do you get in return?

At Queensway Orthodontics you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

• Additional annual leave for long service
• Company events
• Company pension
• Cycle to work scheme
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Part of the Better health at work programme – making sure we are doing all we can to look after the health and wellbeing of the team
• Perk box benefits – LOADS of discounts at all your favourite food, shopping and travel destinations as well as a free online GP services and mental health support
• Personal finance training

To apply for our Patient Support Advisor / Dental Receptionist vacancy, you can submit your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.

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Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.