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Patient Services Manager

JR United Kingdom

Wolverhampton

On-site

GBP 40,000 - 60,000

Full time

Yesterday
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Job summary

Join a pioneering IVF and fertility clinic as a Patient Services Manager in Cheadle. This key leadership role focuses on delivering a compassionate patient experience while managing operations and team performance in a supportive environment. The organization emphasizes professional growth and offers a range of benefits including 33 days holiday and enhanced maternity leave.

Benefits

33 days holiday
Buy/sell holiday scheme
Enhanced maternity leave
Regular team social events

Qualifications

  • Experience in a healthcare setting managing patient services.
  • Knowledge of healthcare regulations and compliance.
  • Strong leadership and team development skills.

Responsibilities

  • Oversee day-to-day patient-facing operations.
  • Lead and develop the in-patient services team.
  • Ensure compliance with healthcare regulations.

Skills

Leadership
Patient care
Healthcare compliance
Strategic planning
Process improvement

Job description

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Patient Services Manager – Fertility Clinic

Location: Cheadle (Office-based)

Salary: Negotiable, depending on experience

About the Clinic

Join one of the UK’s pioneering IVF and fertility treatment providers, renowned for clinical excellence and patient care. Based in a modern, purpose-built clinic in Cheadle, this private healthcare provider places a strong emphasis on quality and professional development.

The Opportunity

We’re seeking a passionate Patient Services Manager to lead the delivery of all patient-facing services. This is a key leadership role ensuring a seamless, compassionate, and compliant patient experience. You’ll manage the in-patient team, oversee daily service operations, and contribute to strategic planning and service improvement.

Key Responsibilities

  • Oversee day-to-day patient-facing operations
  • Lead, support, and develop the in-patient services team
  • Ensure full compliance with healthcare regulations and standards
  • Implement process improvements and support strategic initiatives

What We Offer

In return, you’ll join a supportive and forward-thinking organisation committed to your growth. Enjoy working in a collaborative environment that celebrates success and prioritises people.

Benefits include:

  • Competitive salary (based on experience)
  • 33 days holiday (including bank holidays)
  • Buy/sell holiday scheme (after 2 years)
  • Enhanced maternity leave & sick pay (after 2 years)
  • Regular team social events and social activities

Apply Now

For immediate consideration, please apply today. Alternatively, contact Toni Whitmarsh at Reconstruct Children and Adults Services for a confidential discussion.

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