Patient Services Manager

JR United Kingdom; Coventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une clinique de fertilité innovante au Royaume-Uni recherche un Patient Services Manager pour diriger les services aux patients. Le candidat idéal aura une expérience en gestion, garantissant une expérience patient fluide et conforme, tout en contribuant à l'amélioration continue des services. Rejoignez une organisation qui valorise le développement professionnel et le travail d'équipe.

Benefits

33 jours de congés (y compris les jours fériés)

Programme d'achat/vente de congés (après 2 ans)

Congés de maternité et indemnités maladie améliorés (après 2 ans)

Événements sociaux d'équipe réguliers

Qualifications

• Expérience en gestion des services aux patients requise.
• Compétences en conformité avec les réglementations de santé.
• Capacité à développer des processus et à soutenir des initiatives stratégiques.

Responsibilities

• Gérer les opérations quotidiennes liées aux soins aux patients.
• Diriger et développer l'équipe des services aux patients.
• Assurer la conformité avec les réglementations et standards de santé.
• Mettre en œuvre des améliorations de processus.

Skills

Leadership

Compassion

Service Improvement

Job description

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Patient Services Manager – Fertility Clinic

Location: Cheadle (Office-based)

Salary: Negotiable, depending on experience

About the Clinic

Join one of the UK’s pioneering IVF and fertility treatment providers, renowned for clinical excellence and patient care. Based in a modern, purpose-built clinic in Cheadle, this private healthcare provider places a strong emphasis on quality and professional development.

The Opportunity

We’re seeking a passionate Patient Services Manager to lead the delivery of all patient-facing services. This is a key leadership role ensuring a seamless, compassionate, and compliant patient experience. You’ll manage the in-patient team, oversee daily service operations, and contribute to strategic planning and service improvement.

Key Responsibilities

• Oversee day-to-day patient-facing operations
• Lead, support, and develop the in-patient services team
• Ensure full compliance with healthcare regulations and standards
• Implement process improvements and support strategic initiatives

What We Offer

In return, you’ll join a supportive and forward-thinking organisation committed to your growth. Enjoy working in a collaborative environment that celebrates success and prioritises people.

Benefits include:

• Competitive salary (based on experience)
• 33 days holiday (including bank holidays)
• Buy/sell holiday scheme (after 2 years)
• Enhanced maternity leave & sick pay (after 2 years)
• Regular team social events and social activities

Apply Now

For immediate consideration, please apply today. Alternatively, contact Toni Whitmarsh at Reconstruct Children and Adults Services for a confidential discussion.