Patient Services Manager

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in the UK seeks a dynamic Patient Services Manager for their Fertility Clinic. This role offers the opportunity to lead patient services and maintain quality care while working collaboratively in a supportive environment. Ensure compliance, develop the team, and drive strategic improvements in a modern clinic setting.

Benefits

Competitive salary based on experience

33 days holiday including bank holidays

Buy/sell holiday scheme after 2 years

Enhanced maternity leave & sick pay after 2 years

Regular team social events and activities

Qualifications

• Experience in managing patient services in a healthcare setting.
• Strong leadership skills with a focus on team development.
• Knowledge of healthcare regulations and standards.

Responsibilities

• Oversee day-to-day patient-facing operations.
• Lead, support, and develop the in-patient services team.
• Ensure full compliance with healthcare regulations and standards.
• Implement process improvements and support strategic initiatives.

Skills

Leadership

Team Development

Healthcare Standards Compliance

Process Improvement

Job description

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Patient Services Manager, Newcastle-upon-Tyne, Tyne and Wear

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Client:

Reconstruct Children and Adult Services

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Patient Services Manager – Fertility Clinic

Location: Cheadle (Office-based)

Salary: Negotiable, depending on experience

About the Clinic

Join one of the UK’s pioneering IVF and fertility treatment providers, renowned for clinical excellence and patient care. Based in a modern, purpose-built clinic in Cheadle, this private healthcare provider emphasizes quality and professional development.

The Opportunity

We’re seeking a passionate Patient Services Manager to lead the delivery of all patient-facing services. This key leadership role involves managing the in-patient team, overseeing daily service operations, and contributing to strategic planning and service improvement.

Key Responsibilities

• Oversee day-to-day patient-facing operations
• Lead, support, and develop the in-patient services team
• Ensure full compliance with healthcare regulations and standards
• Implement process improvements and support strategic initiatives

What We Offer

Join a supportive, forward-thinking organization committed to your growth. Enjoy working in a collaborative environment that celebrates success and prioritizes people.

Benefits include:

• Competitive salary (based on experience)
• 33 days holiday (including bank holidays)
• Buy/sell holiday scheme (after 2 years)
• Enhanced maternity leave & sick pay (after 2 years)
• Regular team social events and activities

Apply Now

For immediate consideration, please apply today or contact Toni Whitmarsh at Reconstruct Children and Adults Services for a confidential discussion.