Patient Services Manager

JR United Kingdom; Manchester; On-site; GBP 40,000 - 58,000; Full time

Job summary

A leading IVF and fertility treatment provider in Cheadle is seeking a Patient Services Manager. In this key leadership role, you will manage patient operations, ensure compliance, and foster a compassionate environment for service delivery. The organization emphasizes professional growth and offers competitive benefits.

Benefits

33 days holiday (including bank holidays)

Buy/sell holiday scheme (after 2 years)

Enhanced maternity leave & sick pay (after 2 years)

Regular team social events and activities

Qualifications

• Experience in managing patient services in a healthcare setting.
• Strong understanding of healthcare regulations.
• Ability to lead and develop teams effectively.

Responsibilities

• Oversee daily operations of patient-facing services.
• Lead and support the in-patient team.
• Ensure compliance with healthcare regulations.

Skills

Leadership

Patient Care

Compliance

Team Development

Education

Healthcare Management Degree

Job description

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Patient Services Manager – Fertility Clinic

Location: Cheadle (Office-based)

Salary: Negotiable, depending on experience

About the Clinic

Join one of the UK’s pioneering IVF and fertility treatment providers, renowned for clinical excellence and patient care. Based in a modern, purpose-built clinic in Cheadle, this private healthcare provider places a strong emphasis on quality and professional development.

The Opportunity

We’re seeking a passionate Patient Services Manager to lead the delivery of all patient-facing services. This is a key leadership role ensuring a seamless, compassionate, and compliant patient experience. You’ll manage the in-patient team, oversee daily service operations, and contribute to strategic planning and service improvement.

Key Responsibilities

• Oversee day-to-day patient-facing operations
• Lead, support, and develop the in-patient services team
• Ensure full compliance with healthcare regulations and standards
• Implement process improvements and support strategic initiatives

What We Offer

In return, you’ll join a supportive and forward-thinking organisation committed to your growth. Enjoy working in a collaborative environment that celebrates success and prioritises people.

Benefits include:

• Competitive salary (based on experience)
• 33 days holiday (including bank holidays)
• Buy/sell holiday scheme (after 2 years)
• Enhanced maternity leave & sick pay (after 2 years)
• Regular team social events and social activities

Apply Now

For immediate consideration, please apply today. Alternatively, contact Toni Whitmarsh at Reconstruct Children and Adults Services for a confidential discussion.