Patient Services Manager

JR United Kingdom; Bolton; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a pioneering IVF and fertility treatment provider as a Patient Services Manager. In this leadership role, you will ensure a compassionate patient experience, manage daily operations, and support strategic initiatives while contributing to the growth of an innovative healthcare organization.

Benefits

33 days holiday (including bank holidays)

Buy/sell holiday scheme (after 2 years)

Enhanced maternity leave & sick pay (after 2 years)

Regular team social events and activities

Qualifications

• Experience in leading patient services in a healthcare setting.
• Strong knowledge of healthcare regulations.
• Proven track record in service improvement and team development.

Responsibilities

• Oversee day-to-day patient-facing operations.
• Lead and develop the in-patient services team.
• Ensure compliance with healthcare regulations and standards.

Skills

Leadership

Patient Care

Healthcare Compliance

Strategic Planning

Service Improvement

Job description

Patient Services Manager – Fertility Clinic

Location: Cheadle (Office-based)

Salary: Negotiable, depending on experience

About the Clinic

Join one of the UK’s pioneering IVF and fertility treatment providers, renowned for clinical excellence and patient care. Based in a modern, purpose-built clinic in Cheadle, this private healthcare provider emphasizes quality and professional development.

The Opportunity

We’re seeking a passionate Patient Services Manager to lead all patient-facing services. This key leadership role involves ensuring a seamless, compassionate, and compliant patient experience. You will manage the in-patient team, oversee daily service operations, and contribute to strategic planning and service improvement.

Key Responsibilities

1. Oversee day-to-day patient-facing operations
2. Lead, support, and develop the in-patient services team
3. Ensure full compliance with healthcare regulations and standards
4. Implement process improvements and support strategic initiatives

What We Offer

Join a supportive and forward-thinking organization committed to your growth. Enjoy a collaborative environment that celebrates success and prioritizes people.

Benefits include:

• Competitive salary (based on experience)
• 33 days holiday (including bank holidays)
• Buy/sell holiday scheme (after 2 years)
• Enhanced maternity leave & sick pay (after 2 years)
• Regular team social events and activities

Apply Now

For immediate consideration, please apply today or contact Toni Whitmarsh at Reconstruct Children and Adults Services for a confidential discussion.